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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok, would hate to have to stay there longer. Room had dirty/dusty floors and surfaces. One lamp flickered then went out and didn’t work again. There was nothing in any of the cupboards, no plates, utensils, or cups. There was one plastic cup in the bathroom. When I asked if they had plates, cups, or forkes. The front desk acted like I was crazy and after waiting a while he had found three plates, two forks, and one more plastic cup for the four people in our room.
Business response:
Dear Guest, We regret to learn about the cleanliness and maintenance issues you experienced during your stay. Your comfort and satisfaction are paramount to us, and we apologize for the inconvenience you faced with the lamp and the lack of utensils. Your feedback regarding the communication with our front desk team is concerning, and we will address this internally to ensure a more responsive and helpful service going forward. Please accept our apologies for falling short of your expectations, and rest assured we are taking ... read more
The staff was helpful. The physical condition of the room was not so great. Corners of walls were chipped, counter tops were chipped and splitting, kitchen sink drain was all rusted. Bed linens and shower curtain were wrinkled and almost looked slept in. Carpets in the halls did not look cleaned or vacuumed. Needs updating and spruced up!
There were some electrical issues around 1am and the house light and bathroom and the tv’s power wasn’t working. Thought a fuse was messed up or something but it wasn’t fixed before I checked out.
Business response:
Dear Brooke, We sincerely apologize for the inconvenience you experienced with the electrical issues during your stay. Our top priorities are Your comfort and safety, and we regret any disruption this may have caused your visit. Our maintenance team has been notified of the problem and is actively working to address it to prevent similar occurrences in the future. We understand the importance of timely resolutions and apologize for not resolving the issue before your departure. Your feedback is invaluable, and we appreciate ... read more
BYO ice, coffee maker, blow dryer 😬 No ice maker, no coffee maker in the room, no blow dryer in room - empty ice trays in freezer, had to get a coffee maker/coffee from front desk, and all blow dryers were checked out. Staff very nice!
Business response:
Dear Christopher, Thank you for staying with us. We are glad to read how much you enjoyed your overall stay at our hotel. We appreciate your comments because it helps us to improve our services. We are happy that your recent experience with us was pleasant. However, please accept our apologies that our hotel's amenities did not meet your expectations. We are a limited-service property, so we do not offer all of the amenities of a full-service hotel. We will share your feedback with our team. It was a pleasure hosting your vi... read more
Easy access to local services. Most reasonably priced Hotel within 15 minutes of Midway Airport. Great for early morning flights from Midway Airport.
Business response:
Dear John, We appreciate you being our guest at Extended Stay America and for sharing your feedback. It is delightful to read that our convenient location provided you with easy access to local services and served as an ideal choice for your early morning flights. Providing a comfortable and convenient experience for our guests is our utmost priority, and your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back on your future visits to the area.Sincerely,Hotel Management
After reading some negative reviews of this hotel I was very pleasantly surprised. This is a heavily traveled commercial area, but the hotel was quiet.
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,814 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.