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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed here to attend a concert at Allstate Arena. It is an easy walk and there are restaurants and other conveniences that are walkable. Staff was very friendly at check in and check out.
The fridge was smelly, the light fixture in the bathroom was blinking nonstop, exercise equipment would intermittently work but the door to get in was not working the first night and the vending machine kept declining my payments… even cash. We were also lied to about staying a few extra hours. We were told yes, then that we would be charged a full day then that we can stay an extra two hours only.
Business response:
Dear Tamara, Thank you for taking the time to write about your stay. Providing immaculate and well-maintained accommodations is one of our top priorities, and we sincerely apologize for falling short of these expectations. Your insights regarding the amenities and room are noted, and we appreciate you bringing them to our attention. Additionally, we regret the miscommunication regarding your late checkout request and understand how frustrating that must have been. Please know that we are addressing these concerns with our te... read more
Nice place and decent price
Business response:
Dear Allegra,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Extended Stay America and found it to be a great value. Guest satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you again soon!Sincerely,Hotel Management
2 nights It was very a very nice stay
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,882 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.