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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything
Good choice for events at Allstate Arena Easy check it, clean room great location if your plans involve the Allstate Arena. Main bed was good, pull out couch/ bed was not useful. The mattress was too thin to be comfortable, like most are. Also be aware that breakfast is just nutri grain bars, oatmeal packets and packaged muffins - we were fine with this but some may not be.
Business response:
Dear Andrew, Thank you for your review of Extended Stay America! We are pleased you found our location convenient for events at Allstate Arena and enjoyed the hassle-free check-in. We appreciate your feedback regarding the pull-out couch and breakfast options as we continually strive to enhance our guests' experiences. We hope to welcome you back soon!Sincerely,Hotel Management
We went to a concert at Allstate arena, we walked to the venue! The hotel was clean, friendly staff, and the room was spacious. I have a to say the assistant manager (3-11 shift) was excellent. They we're short staff (like pretty much every place you go now), he was running around doing multiple jobs at the same time! We had to wait 10 minutes to check in, yet when we realized it was because they literally had no staff, we were impressed about his performance! He was attentive, friendly, and never expressed frustration or st... read more
Business response:
Dear Omayra, Thank you for staying with us and for sharing your comments. We are delighted that you enjoyed your visit, especially the convenient location for the concert and the cleanliness of your room. It is wonderful to know our assistant manager provided excellent service despite being short-staffed. Your kind words about our team's dedication and friendliness truly mean a lot. We appreciate your understanding and support, and we look forward to welcoming you back for another great experience!Sincerely,Hotel Management
Ok
Great for ORD flights Stayed here twice at the start and end of a trip flying out of ORD. Worked out well only 10 minutes from the airport and stores and restaurants nearby. The staff were very nice and helpful when you need something not in the room which has a stove, microwave and full-size refrigerator. Would stay again.
Business response:
Dear Tim, Thank you for reviewing your stay at Extended Stay America. We're delighted to hear that our location near ORD, along with nearby shops and dining, made your stay convenient. It's great to know that our team was attentive and that the in-room amenities enhanced your visit. It is always a joy to see our guests are excited about returning; we look forward to it!Sincerely,Hotel Management
Limpio
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,884 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.