Extended Stay America - Chicago - Schaumburg - I-90

Business response:

Dear Rammohan, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Management 

Business response:

Dear Scott, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Management 

Business response:

Dear Heaven, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Management 

Business response:

Dear Jeffery, thank you for your wonderful feedback! We are thrilled to hear that you found our team to be exceptional during your stay. Providing genuine hospitality and outstanding service is our top priority, and we are delighted that our efforts made your experience memorable. We look forward to welcoming you back for another fantastic stay soon! Sincerely, Hotel Management. 

Business response:

Dear Beatriz, thank you for your perfect 10/10 rating! We are delighted that you had an exceptional experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Sincerely, Hotel Management. 

Business response:

Dear Chuanjun, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management 

Business response:

Dear Nikki, thank you for your feedback. We regret that your recent stay did not meet your expectations. Please know that we take all guest feedback seriously and use it to identify areas for improvement. We apologize for any shortcomings in our service and accommodations during your visit. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future. Sincerely, Hotel Management 

Business response:

Dear Matthew, thank you for your feedback regarding our bed frames. We appreciate your suggestion for more stability, and we will certainly look into how we can improve this aspect of our accommodations. Your comfort is important to us, and we hope to have the opportunity to provide you with an even more restful stay in the future. Thank you for choosing to stay with us. Sincerely, Hotel Management. 

Business response:

Dear Paul, thank you for the great rating! We’re pleased to hear that you had a positive experience. If there's anything specific you enjoyed or if there's room for improvement, we’d love to know. We look forward to welcoming you back for another excellent stay! Sincerely, Hotel Management.