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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
👍
Breakfast is a disaster The lady at the reception desk was incredible, very sweet, patient and knowledgeable, even made sure that I had a room on the first floor taking my needs and consideration. The room was spacious, very clean including the bathroom, the same can be said for the rest of the hotel and the parking lot. The gentleman this morning at the checkout was not quite as impressive it was hard communicating due to lack of language skills. The part that I found a little bit disappointing was the breakfast. Coffee, nu... read more
Business response:
Dear Ulrike, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet much of your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
Business response:
Thank you for taking the time of your day to give us a review. It is greatly appreciated. Thank you for staying with us.
The staff is very friendly especially Syed. I love the location and the environment.
Business response:
Thank for your taking the time to give us a great review. We will keep trying our best to improve our services. Thank you staying with us. Thank you for staying with Extended Stay America.
Syed was very helpful and polite
Business response:
Dear Charlie, Thank you for reviewing your stay at Extended Stay America. We could not be more delighted to read about the special attention you received from Syed. We are fortunate to have him as a member of our team, and it comes as no surprise to see the dedicated service he demonstrated to you during your stay.Sincerely,Hotel Management
I had no shower curtain :(
Business response:
Dear Irving, Thank you for taking the time to share about your stay. We are grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Old, run down, hated the dirty wood floors, dark and dingy room, shower didn’t work properly, no decaf coffee available .
Business response:
Dear David, Thank you for your feedback about our hotel. We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.