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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you don't want any thing but a room to stay in Staff at front desk don't pay attention to people coming in. Was in back watching some video laughing then didn't have things ready for check in. Upon check out couldn't produce a zero balance receipt. Cleanliness of room just okay. At night when returning to room hallway stunk from a resident's BO just plain nasty. Batteries in remote had to be replaced because they didn't work. What does no one monitor the remotes or just maybe replace them monthly?
Quiet environment near busy area Even though the hotel was right off a main road with lots of activity, the room was quiet and comfortable. Check in was fast and easy; the thermostat in the room was quick to respond to adjustments in temperature. Good experience!
Safe & good price :) I got a room at a really cheap price & it's in a very nice neighboorhood. Close by the mall and different restaurants. Room is good. Got it's own kitchen. Bed was pretty comfortable. It was great deal :)
Peace and quiet I love my stay.. I was needing a room due to late night work. there was no disturbance and location of my room was prime location for me.. no disturbance. I was able to rest as much as i could. I will be electing to stay here more often for any work or non work related activities.
Bad experience!!! I booked for a night at this place because it was much cheaper than any other hotel out there and it was at short notice. But in hindsight, I would rather have spent about 40 dollars more to stay at a better hotel. When I took a shower, I didn't notice that the bath tub had a crack in it. All the water ended up leaking out on to the washroom and kitchen floor. Called the front desk, and the response I got was that housekeeping had left for the day, so I should soak up the water using the bath towels provide... read more
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including our level of customer service and the maintenance issues in your room. In response to your comments, I will meet with the staff to review our maintenance policies and guest protocol to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We would love to have another chance to provide you with a better stay in the future.
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 4.2 star rating with 875 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.