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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Peace and quiet I love my stay.. I was needing a room due to late night work. there was no disturbance and location of my room was prime location for me.. no disturbance. I was able to rest as much as i could. I will be electing to stay here more often for any work or non work related activities.
Bad experience!!! I booked for a night at this place because it was much cheaper than any other hotel out there and it was at short notice. But in hindsight, I would rather have spent about 40 dollars more to stay at a better hotel. When I took a shower, I didn't notice that the bath tub had a crack in it. All the water ended up leaking out on to the washroom and kitchen floor. Called the front desk, and the response I got was that housekeeping had left for the day, so I should soak up the water using the bath towels provide... read more
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including our level of customer service and the maintenance issues in your room. In response to your comments, I will meet with the staff to review our maintenance policies and guest protocol to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We would love to have another chance to provide you with a better stay in the future.
Our room was clean and staff were nice and helpful. However the shower would not work and there were no maintenance staff available to repair it. Also, there is no maid service on weekends. Even at a very reduced rate, I don't plan to return.
Clean, comfortable and relaxing This hotel was north of Chicago, in between Milwaukee and northern chicago suburbs. It was far from the city center, near great shopping locations and nature environment. We spent a quiet and comfortable night. The room was immaculately clean and the bed was very comfortable. I would recommend this to any friend.
Business response:
Thank you for posting a glowing review of your stay. I’m happy to hear that you enjoyed your time at our friendly staff and clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Nice room, great rate Loved the night I spent, would definitely go back. The kitchenette and amenities were a great bonus!
Great Value Great hotel friendly staff overall great experience
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 4.2 star rating with 909 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.