Extended Stay America - Cincinnati - Blue Ash - Reagan Highway

Ronald 

on Expedia

6 months ago

We booked a room that looked nothing like the photo. It was dingy and smelly and did not feel safe. We booked a non-smoking room but the entire building smelled like an ash tray. We went to the room, turned around and walked out. Trying to get our money back from Expedia, but no one is responding to me. 

McKenna 

on Expedia

7 months ago

Very dirty! 

Dan 

on Expedia

8 months ago

A Nasty Experience I hate to give negative reviews but it started at check in with the person saying it was a lousy hotel. Unfortunately she was right. My room had no towels, toilet paper, cups etc. No utensils and a refrigerator that didn’t work. Also the smoke alarm was ripped apart and didn’t work. It felt like they had not used this room for a long time. I cannot recommend this establishment at all. 

Richard 

on Expedia

8 months ago

First room toilet did not work, the room had a weird smell not a good weird. Their was hair on and in the bed. My dog drank water and slopped water so I wiped it up and the paper towels was black so the floor was dirty. Lights flickered. Got put on another room (the worker was good about this) and the second room was a little better 

Anonymous 

on Expedia

9 months ago

Dirty The lobby was being ran by a man who had loud, cursing rap music blaring when we got there. Smoke filling the lobby. He then proceeded to offer us a lower rate but only if we paid cash. Room was very dirty. The only toilet paper in the room was a half roll and only one towel. Given the unprofessionalism when we got there I didn’t care to deal with getting anything we may have needed. 

Jeannie 

on Expedia

9 months ago

Do Not Stay Here Unless Your Homeless. First of all, it has no elevators and it’s 3 floors. We booked two queen beds and got two full. We got 4 pillows that were very flat to share with 3 adults and was told they didn’t have anymore pillows. The phone in the room did not work so we could not call the front desk easily, the room was set up to where you could not see the TV from either beds which made no difference because the TV did not work anyway. There was no toilet paper in the bathroom so we had to buy some, nor no pop m... read more