Extended Stay America - Cincinnati - Blue Ash - Reagan Highway

Robert 

on Expedia

2 years ago

disappointing Very disappointed in this "extended stay" hotel with its "full kitchen". There was a wonky looking stove with rusted, uneven burners, but NO pots, pans, dishes, mugs, flatware, nothing. There was a little sign saying those items were available at the front desk, but this place has no elevator and I was on the 3rd floor. didn't feel like lugging a full kitchen up 3 flights of stairs. There was no ice machine, no coffee in the room. Only one coat hanger in the closet. I will not be staying here again. 

Karen 

on Expedia

2 years ago

The staff was unfriendly and unhelpful. The room smelled like urine. The linens were worn out and had pen marks on them. The bathroom had peeling paint. The wifi wasn't good enough to maintain a connection. There weren't any dishes or towels in the room. Definitely not worth the money. 

Kristina 

on Expedia

2 years ago

Front desk staff good. BUT: room dirty. Sheets/bed clean. Bedside table: sticky glass ring, kitchen table w food gunk on it, floor w lots of debris. Air conditioner didn’t work, garbage bags in hall for 3 days. Don’t mind simple. Dirty is a big problem. Asked front desk to clean floor/counters, never did it. Yuck. 

Joseph 

on Expedia

2 years ago

Not even ice cube trays in the freezer? They might have mentioned there were no kitchen items when I checked in. I couldn't call down to ask, because my phone didn't work. I told them and two days later it still didn't work. 

Anonymous 

on Expedia

2 years ago

Filthy rooms and property; needs health department This hotel is the dirtiest hotel I have ever stayed at. The first floor smelled so bad we had to breathe through our mouths. The front desk said they keep telling management to get new carpet for the first floor but they don’t listen. The first room they put us in had used towels and washcloths in the tub and on the sink. We asked for a clean room. The second room they put us had thick smoke and the room was dirty. It felt like third world conditions. I don’t know how the he... read more