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Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
- Hotels
- Blue Ash, OH
About this business
Extended Stay Hotels offers hotel accommodations.
Location details
4260 Hunt Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Middle Ground Stay This is concerning room 313. First things first. The stains on the "clean" sheets were disconcerting. The random holes in the door and walls were not as problematic, just strange that none of them were repaired before booking guests. The Air conditioner worked well enough, however the screaming emanating from the unit was horrendous. We had to turn the machine off during the night to get a peaceful sleep. The staff was friendly, so that was thankfully the best part of the stay at your hotel. Aesthetically,... read more
Business response:
Dear Douglas, Thank you for taking the time to review our hotel. Our team follows the most rigorous industry standards and makes every effort to provide clean and well-maintained suites for every guest. Therefore, we sincerely apologize for the issues you encountered while with us. We are reviewing your comments to see what went wrong, and we assure you we will address these concerns with our housekeeping and maintenance teams to prevent future occurrences. We appreciate you informing us as we continually strive to improve o... read more
Dis not stay at the property
Business response:
Dear UDAY, Thank you for your feedback, although there may have been some confusion. We apologize if there was any inconvenience regarding your reservation. If you have any specific concerns or issues you would like us to address, please provide more details. We value your feedback and want to ensure the best possible experience for our guests.Sincerely,Hotel Management
There were no trash bags in the only trashcan provided in room. We were told there would be muffins for breakfast when we checked in but no muffins were available. No hand soap in bathroom to wash hands so we had to use shampoo. Tried to get trash bags 3xs no one was at desk. Very clean room as I am a housekeeper at a hospital. Bed was top hard.
Business response:
Dear Tara, Thank you for your feedback on your recent stay. We apologize for any inconvenience caused by the lack of trash bags, muffins, and hand soap. We appreciate your input on the bed comfort and will share your comments with our team. We value your feedback and hope to welcome you back for a better experience.Sincerely,Hotel Management
Third world type hotel. Lobby door locked and nobody around to check-in.
Business response:
Dear Guest, Thank you for taking the time to post your review. We apologize for what occurred when you arrived for check-in. You have our assurance we will learn from your situation, so we are better equipped to provide a first-rate experience to our guests. Thank you again. We hope to make your next stay a complete success.Sincerely,Hotel Management
Nice stay. Enjoyed it.
Business response:
Dear Gregory, Thank you for your excellent feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
How is Extended Stay America - Cincinnati - Blue Ash - Reagan Highway rated?
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway has a 4.2 star rating with 542 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reagan Highway open?
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway is open now. It will close tomorrow at 12:00 a.m.