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Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
- Hotels
- Blue Ash, OH
About this business
Location details
4260 Hunt Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jada, Thank you for your positive review. We appreciate you choosing us to be your home away from home.
The smoke alarm erratically chirped my entire stay. I told staff twice but nothing was done. Bath towels are very small. Staff was nice and friendly.
Business response:
Jon, thank you for posting a review of your recent stay. We apologize for the inconvenience you had with the fire alarm and that our staff was not as responsive to your concerns as they should have been. We have our engineering team doing a full inspection of all our rooms as a precaution, and we have relayed your comments to them. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Extand a stay Blue Ash The staff was friendly and attentive.
Business response:
Thank you for your positive feedback.
Terrible!!! Paid nearly 200.00 for a run down hotel. Could not get an extra pillow for the room. Ask for batteries for the remote- they had none. There was no coffee in the morning and limited granola bars offered for breakfast. Hotel carpet in lobby was dirty. Place in general was run down. There is no elevator in this hotel. Bad experience and overpriced for a second rate facility.
Business response:
David, thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests, and our top priority is to take care of them. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We have also taken note of your comments regarding our complimentary grab-and-go breakfast offerings for any future changes. We are grateful for your thoughts on this matter and your patience. We h... read more
If u want a place to sleep yea This hotel is simply okay. Check in was ok my friend was to stay at the same time and when we arrived they had no room for her. Towels are poor quality, u must turn in dirty towels to receive new ones. Don’t leave trash in the hall to be picked up they’ll charge you $15 lol never staying again
Business response:
Janai, thank you for being our guest. We are sorry we did not meet all of your expectations and any inconvenience you had due to our towel policy. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
How is Extended Stay America - Cincinnati - Blue Ash - Reagan Highway rated?
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway has a 3.2 star rating with 989 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reagan Highway open?
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway is open now. It will close tomorrow at 12:00 a.m.