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Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
- Hotels
- Blue Ash, OH
About this business
Location details
4260 Hunt Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were no trash bags in the only trashcan provided in room. We were told there would be muffins for breakfast when we checked in but no muffins were available. No hand soap in bathroom to wash hands so we had to use shampoo. Tried to get trash bags 3xs no one was at desk. Very clean room as I am a housekeeper at a hospital. Bed was top hard.
Business response:
Dear Tara, Thank you for your feedback on your recent stay. We apologize for any inconvenience caused by the lack of trash bags, muffins, and hand soap. We appreciate your input on the bed comfort and will share your comments with our team. We value your feedback and hope to welcome you back for a better experience.Sincerely,Hotel Management
Third world type hotel. Lobby door locked and nobody around to check-in.
Business response:
Dear Guest, Thank you for taking the time to post your review. We apologize for what occurred when you arrived for check-in. You have our assurance we will learn from your situation, so we are better equipped to provide a first-rate experience to our guests. Thank you again. We hope to make your next stay a complete success.Sincerely,Hotel Management
Nice stay. Enjoyed it.
Business response:
Dear Gregory, Thank you for your excellent feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management
Terrible!!! Paid nearly 200.00 for a run down hotel. Could not get an extra pillow for the room. Ask for batteries for the remote- they had none. There was no coffee in the morning and limited granola bars offered for breakfast. Hotel carpet in lobby was dirty. Place in general was run down. There is no elevator in this hotel. Bad experience and overpriced for a second rate facility.
Business response:
David, thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests, and our top priority is to take care of them. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We have also taken note of your comments regarding our complimentary grab-and-go breakfast offerings for any future changes. We are grateful for your thoughts on this matter and your patience. We h... read more
If u want a place to sleep yea This hotel is simply okay. Check in was ok my friend was to stay at the same time and when we arrived they had no room for her. Towels are poor quality, u must turn in dirty towels to receive new ones. Don’t leave trash in the hall to be picked up they’ll charge you $15 lol never staying again
Business response:
Janai, thank you for being our guest. We are sorry we did not meet all of your expectations and any inconvenience you had due to our towel policy. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
How is Extended Stay America - Cincinnati - Blue Ash - Reagan Highway rated?
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway has a 3.2 star rating with 1,006 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reagan Highway open?
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway is open now. It will close tomorrow at 12:00 a.m.