Extended Stay America - Cincinnati - Blue Ash - Reagan Highway

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback with us. Although you liked our courteous associates and had an overall satisfactory stay, we apologize for not meeting all of your expectations. We will discuss your comments about cleanliness with our housekeeping team to be more diligent. Your rating is appreciated, and we hope to provide you with a better stay in the future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We value your feedback and attempt to answer all guest comments. Is there anything we could have done better or provided to make your stay more comfortable? 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank your taking our survey. Looking forward to serving you in the future. 

Business response:

Thank you for rating your experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to know we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Jillian, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Business response:

Thank you for always making Extended Stay America your home away from home. We are thrilled to know you had a nice time with us and that you were impressed with our courteous associates. We will be sure to share your kind compliments with our team. However, we regret the housekeeping oversights in your suite. We value your feedback and look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Dorothy, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management