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Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
- Hotels
- Blue Ash, OH
About this business
Location details
4260 Hunt Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us, I'm glad you had a wonderful stay.
It was ok
Business response:
Thank you for your comments. I am concerned that you graded us a 3 out of 5. Can you elaborate a little? The Reagan Highway location has had serious staffing issues and, as a result, a lack of consistency in service. Please accept my sincere apology and know that we are working diligently to correct the issues. Thank you
Good enough Its very clean and well located.
Business response:
Thank you for your positive feedback and for staying with us. I'm glad you enjoyed your stay. Have a wonderful day.
Lovely property. very friendly staff. The gazebo is nice to sit in. I will come here again
Business response:
Thank you, I'm so glad you enjoyed your stay.
Clean spacious room
Business response:
Thank you for being our guest. We value your feedback and attempt to answer all of them. Is there anything we could have done better or provided to make your stay more comfortable?
Great
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Please, add an ICE machine! Air the rooms more. The fridge needed better cleaning. The staff was great - helpful and friendly!
Business response:
Thank you for sharing your feedback with us. Although you liked our courteous associates and had an overall satisfactory stay, we apologize for not meeting all of your expectations. We will discuss your comments about cleanliness with our housekeeping team to be more diligent. Your rating is appreciated, and we hope to provide you with a better stay in the future. Sincerely, Hotel Management
Unpleasant stay When you walked the room, it has a stale unpleasant smell. The tv didn’t work good, you had to turn on the tv, turn it off then turn it on again for it to work. In the. In the bathroom the sink did not drain well at all. I won’t stay there again.
Business response:
Christopher, thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
How is Extended Stay America - Cincinnati - Blue Ash - Reagan Highway rated?
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway has a 3.2 star rating with 989 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reagan Highway open?
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway is open now. It will close tomorrow at 12:00 a.m.