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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

3.4
  • Hotels
  • Blue Ash, OH

About this business

HospitalityHotels

Location details

4630 Creek Rd., Blue Ash, OH, 45242, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,632 reviews
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Nancy's profile image
Nancy 
2 weeks ago

The staff was super nice and always willing to help. Our room was clean I would definitely recommend this place. I would stay there again if I am ever back in the area. 

Business response:

Dear Guest, We appreciate the valuable feedback about your stay. It is wonderful to know our team made a positive impression and that you found your accommodations well-maintained. Your recommendation means a great deal to us, and we are delighted to hear you would choose to stay again in the future. We look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management 

Shannon's profile image
Shannon 
a month ago

the bathroom needs some TLC, the hallways does not smell pleasant 

Business response:

Dear Guest, We are sorry your experience was affected by an unpleasant atmosphere during your stay. Our maintenance and housekeeping teams will carefully inspect and refresh all areas to ensure a cleaner and more comfortable environment for every guest. We hope the remainder of your stay was pleasant, and we look forward to the opportunity to serve you again. Sincerely, Hotel Management 

Jessica's profile image
Jessica 
a month ago

Parking easy and secure, Time for this hotel to remodel and update. The eighties called, they want their cabinets, appliances. and bathtubs back. The coating on my tub was peeling. The inside of the dishwasher was a biology project, and the refrigerator was rusty 

Business response:

Dear Guest, We are glad to hear that parking was convenient, as ease of access is important to guests. We also understand the need for updates and appreciate you taking the time to share your thoughts. Your input helps highlight areas for improvement. We appreciate you bringing these matters to our attention and hope that future visits reflect a properly maintained environment. Sincerely, Hotel Management 

Erica's profile image
Erica 
2 months ago

The Kitchen was in good shape 

Irene's profile image
Irene 
2 months ago

Staff was courteous. Rooms were clean 

Business response:

Thank you for staying with us and taking the time to rate your experience. I am glad you enjoyed your stay. I hope that this finds you well and if you are in our area again, I hope you will join us for another night. 

Howard's profile image
Howard 
3 months ago

It could have been a little cleaner. Could've had a coffee maker. Staff was good. 

Business response:

Thank you for staying with us and taking the time to rate your experience. I hope this finds you well and that you have a wonderful upcoming week. If you are in the area again, we look forward to having you join us for another night. 

Tiauna's profile image
Tiauna 
4 months ago

Great place 

Business response:

Dear Guest, We are thrilled to hear you enjoyed your stay! It is always wonderful to know that our efforts to provide a comfortable and welcoming environment are appreciated. At Extended Stay America, creating a pleasant experience for every guest is very important to us. Thank you for taking the time to share your feedback, and we look forward to welcoming you back for another enjoyable visit in the future. Sincerely, Hotel Management 

Rondalyn's profile image
Rondalyn 
4 months ago

I’ve stayed here many times and things were usually pretty decent. This time, the fridge didn’t work, only some of the buttons on the microwave worked and the toilet didn’t flush. So there’s that… 

Business response:

Dear Guest, We appreciate your continued loyalty and understand how frustrating it can be when familiar accommodations do not function as expected. Reliable appliances and a smoothly operating room are essential for a comfortable stay, and we regret any inconvenience you experienced. Your comments have been shared with the maintenance and management teams. We value your input as it helps us improve the experience for returning guests. We hope to welcome you back soon for a seamless and more enjoyable visit. Sincerely, Hotel ... read more

Emily's profile image
Emily 
3 weeks ago

No pool as advertised. We were supposed to have two beds and only got a room with one bed and a pull-out couch. The couch bed had stains. They need to make aesthetic repairs. The staff was kind and showed me the room before I decided to stay. It was clean, no bugs. We decided to stay because we needed a place to sleep for 5 hours. Had dance comp and not time for travel back home. 

Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?

Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,632 reviews. 

When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?

Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is open now. It will close at 5:30 p.m.