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Extended Stay America - Cincinnati - Covington
- Hotels
- Covington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
650 W. 3rd St., Covington, KY, 41011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay. The heat in my room did not work so I was cold the entire stay.
Business response:
Racquel, thank you for taking the time to review your stay. Although from the rating it seems you had an overall pleasant time, we are sorry for the issue you encountered in your room. We have gotten with our maintenance team and we are working on the problem. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management
Te bathroom door wouldn't stay closed. Light above stove and one lamp wasn't working. Room was clean. Had to ask for a blow dryer. No dishes in room. Was told to ask if needed. Maybe that's policy.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you liked your room and had a pleasant time with us. We appreciate all of your feedback and will use it for future improvements. Thank you again for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
Not really free breakfast Place was nice, rooms were clean and a decent size. Only issue is they don’t really have a free breakfast they have a “coffee bar”
Business response:
Michael, thank you for sharing your nice comments regarding your stay with us at Extended Stay America. We are glad to know you enjoyed your well-kept room and had a wonderful experience. However, we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We would love the opportunity to serve you again on your next visit to the area. Sincerely... read more
The service was absolutely amazing and I would stay there again! Highly recommend this hotel!
Business response:
Marilyn, thank you for your lovely review of Extended Stay America and for your recommendation. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We look forward to seeing you again soon. Sincerely, Hotel Management
Check in was very slow. Breakfast was disappointing. Not enough toiletries for two people.
Business response:
Thank you for reviewing our hotel. Our goal is to ensure a great experience for every guest, so we are sorry for the delay at the time of your check-in and also that the breakfast offerings were not to your liking. Your comments have been shared with the team to ensure we do our best to take care of our guests. We hope you will choose us again as we would love to provide you with a better experience. Sincerely, Hotel Management
I liked that it had a kitchen and it's close to everything.
Business response:
Thank you for your glowing review. We are thrilled you had a wonderful experience at Extended Stay America, and we are delighted you found our location to be perfect for your needs. We look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Was a good location and stay. Overall good
Business response:
Rachel, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our prime location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Covington
How is Extended Stay America - Cincinnati - Covington rated?
Extended Stay America - Cincinnati - Covington has a 4.2 star rating with 1,051 reviews.
When is Extended Stay America - Cincinnati - Covington open?
Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.