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Extended Stay America - Cincinnati - Covington

4.2
  • Hotels
  • Covington, KY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

650 W. 3rd St., Covington, KY, 41011, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,110 reviews
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joshua's profile image
joshua 
8 years ago

Not worth it Not awful, but never again. No coffee makers, hair dryer or cups in the room. Hardly any power outlets for devices. Never any staff in the lobby 

Business response:

Joshua, thank you for the feedback about your stay at our hotel. We are sorry for the service issue you experienced and for the lack of amenities you felt in your room. Your review will be discussed with the management team to make necessary corrections. We hope you give us another chance to serve you better in the future. Sincerely, General Manager 

Jim's profile image
8 years ago

Great for a Red's Game. Stayed 3 nights saw 2 Red's games. Bus picked us up at end of parking lot dropped us off at same. Clean rooms nice staff. Only thing 2nd floor hall like an icebox but that only means that the air-conditioning works well Lol. 

Business response:

Jim, thank you for sharing your experience at our hotel. We are pleased to read you enjoyed your overall time with us and that our convenient location was perfect for your needs. I will also be sure to share your concern with my maintenance team to fix the issue immediately. We appreciate you letting us know and hope to have the opportunity to serve you better in the future. Sincerely, General Manager 

Erkan's profile image
8 years ago

Business response:

Erkan, thank you for taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Rodney's profile image
Rodney 
8 years ago

no complaints stay was good, no problems. really didn't care for the coffee in the room but at the lobby it was good. I would stay again. 

Business response:

Rodney, thank you for staying at Extended Stay America - Cincinnati - Covington. We are delighted you had a great stay with us. We look forward to welcoming you again soon. Sincerely, General Manager 

Kent's profile image
8 years ago

Why Move Hotels Needed to extend my stay for 1 day and the hotel was available. 

Business response:

Kent, many thanks for taking the time to post your kind review online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was our pleasure to hosting you, and we hope to see you again in the future. Sincerely, General Manager 

Chad's profile image
8 years ago

Great Nice and clean 

Business response:

Chad, we appreciate you taking the time to write a review about your stay. It’s our pleasure knowing you had a great stay and loved the cleanliness of our property. We hope to welcome you back soon. Sincerely, General Manager 

Brian's profile image
8 years ago

Booked a queen, was given two doubles. Extended Stay ended up giving us a full size. Watch booking through these places. You are not guaranteed to get what you booked. 

Business response:

Brian, thank you for your stay with us and we appreciate your feedback. We are sorry you had issues with your reservation and our front desk staff did not resolve it to your satisfaction. Your comments will be shared with our team in order to prevent similar issues from happening again. We hope the rest of your stay was enjoyable and that you will stay with us again whenever you are in the area. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Working Class Hotel Interesting Hotel, No Frills, Basic Hotel. 

Business response:

It was a pleasure to have you as our guest at Extended Stay America - Cincinnati – Covington. We are glad you had an overall pleasant visit and that our facilities were adequate for your needs. Thank you for your review. We hope to see you soon! Sincerely, General Manager 

Kent's profile image
8 years ago

Great Staff, OK Location, Basic Accommodations This Hotel has an agreement with a Major Freight Train operator, so do not be alarmed if the area by the entrance and the seating area in the lobby ill be full of men waiting to be picked up to back to work or waiting to check in. I am sure this is great for the hotel, but can be a little intimidating to other guests. 

Business response:

Kent, thank you for selecting Extended Stay America - Cincinnati - Covington for your visit and for sharing your comments. We are glad that you liked our courteous associates and ideal location. However, we are sorry if any inconvenience was caused while you were here. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Cincinnati - Covington

How is Extended Stay America - Cincinnati - Covington rated?

Extended Stay America - Cincinnati - Covington has a 4.2 star rating with 1,110 reviews. 

When is Extended Stay America - Cincinnati - Covington open?

Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.