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Extended Stay America - Cincinnati - Covington
- Hotels
- Covington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
650 W. 3rd St., Covington, KY, 41011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room lobby elevator dirty even when i left it was dirty
Business response:
Dear Michelle, We regret any inconvenience you experienced during your stay. Maintaining cleanliness is a top priority, and we apologize if our standards were not met during your visit. Your feedback is valuable, and we will share this issue with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel Management
Enjoyed my stay
Business response:
Dear Diana, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
スタッフの皆さん、親切でした。シンシナティのダウンタウンまでのシャトルのバス停が近くにあります。1ドルで行くことが出来ました。15分ごとに出ています。バス停の前には、マクドナルドがあります。この地区にはタクシーがないので、空港まで行くのであれば、ウーバーを登録しておく必要があります。朝食は、コーヒーと紅茶、お菓子位です。
It was ok. A little noisy from outside road traffic. Nothing fancy, but ok.
Business response:
Dear Robert A, We appreciate your feedback and are pleased to read you found your stay at Extended Stay America satisfactory. While we regret any inconvenience caused by external noise, we are glad you found the experience overall acceptable. We continuously strive to provide comfortable accommodations and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Management
Front desk representative, Tim and cleaning team extremely helpful.
Strange odor in the hallway the first few days of my stay. Noise in the room above me last couple nights. Parking lot needs swept of trash.
Business response:
Dear GLEN, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused during your recent stay. We have taken note of your concerns regarding the hallway odor, noise from above, and the cleanliness of our parking lot. Rest assured, we are addressing these issues promptly to enhance our guests' experience. Your comments are invaluable to us, and we appreciate your understanding. We hope to welcome you back for an improved stay in the future. Sincerely,Hotel Management
Eh ok Room smelled bad and frigates was very loud
Business response:
Dear Isabelle, Thank you for bringing these concerns to our attention. We apologize for the unpleasant odor in your room and the disturbance caused by the loud refrigerator. Our team is addressing these issues to ensure they are resolved promptly. Your feedback is important to us as we strive to improve our guests' experiences. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Covington
How is Extended Stay America - Cincinnati - Covington rated?
Extended Stay America - Cincinnati - Covington has a 4.2 star rating with 1,051 reviews.
When is Extended Stay America - Cincinnati - Covington open?
Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.