This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Covington
- Hotels
- Covington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
650 W. 3rd St., Covington, KY, 41011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelled like dog pee and musty
Business response:
Dear Daren, We sincerely apologize for your disappointing experience during your stay at our hotel. We take great pride in upholding high standards of cleanliness and guest satisfaction, and we regret falling short of your expectations. Your feedback has been communicated to our housekeeping team to prevent any recurrence of these issues. We sincerely hope that you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the future.Sincerely,Hotel Management
This hotel needs some attention. The grounds were grown up with weeds and a lot of trash around. Fixtures and furniture is broke, old, scratches, stains, toilet cracked & bathroom hard water stains. The kitchen area would serve its purpose but I know what type of burners are in the stove. It’s not as close as it seems to the stadiums, but is within proximity. The staff is very nice and informative. I stayed on the 3rd floor, and as soon as we were checked in the only elevator broke. One of us had mobility issues so the stair... read more
Business response:
Dear Jennifer, We appreciate your decision to stay with us and are pleased that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Please be assured that we take your concerns seriously and will address them with the appropriate individuals. Also, we understand your frustration and sincerely regret the inconvenience due to the elevator. Thank you for bringing this to our attention as we strive to provide the best possible service for our v... read more
staff was amazing, but the place need a refresh
staff was very friendly.
Business response:
Dear Stephanie, Thank you for choosing to stay with us. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. Thank you for acknowledging their efforts.We hope you stay with us again the next time you visit our city.Sincerely,Hotel Management
Check in During check in, not told where to park or how to get to room. Faced parking lot & road. A lot of car noise
Business response:
Dear Kimberly, We appreciate your high rating and hope that you had an overall pleasant stay with us. However, we regret to hear that you encountered difficulties with parking during your stay. We sincerely apologize for the inconvenience this caused. We appreciate the feedback as we are continually striving to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management
It ok the stay was ok but the price for one night was like $469.00. Give me a breakdown it wasn't nothi g new
The manager was very very professional n nice
Business response:
Dear Eversernea,Thank you for your kind words regarding our service. We strive to provide exceptional hospitality to all our guests, and it's rewarding to hear that we exceeded your expectations. We extend our gratitude for choosing our establishment and hope to have the privilege of serving you again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Covington
How is Extended Stay America - Cincinnati - Covington rated?
Extended Stay America - Cincinnati - Covington has a 4.2 star rating with 1,051 reviews.
When is Extended Stay America - Cincinnati - Covington open?
Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.