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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sweeping under the bed does not seem to be a priority. The pillows leave a lot to be desired. Also the air unit is located directly under the window so when it is on, it is constantly blowing the curtains around and they won't stay closed for privacy.
Business response:
Dear Kimberly,Thank you for your feedback regarding your recent stay. We sincerely apologize for the cleanliness issues you encountered and the discomfort caused by the pillows and air conditioning unit. Your comments are invaluable, and we will address these concerns with our housekeeping team to ensure thorough cleaning and improved maintenance. We are committed to enhancing our guests' experience and appreciate your input as we strive to make necessary improvements. We hope you will consider staying with us again, allowin... read more
Business response:
TY for your kind feedback! We look forward to serving you again soon!
The price for a nights stay was great. Full kitchen in room. The room was clean and no odor. The hallway were dingy. The staff was very friendly.
Business response:
Dear Matthew, Thank you for your feedback! We're delighted to hear that you enjoyed the value of your stay, spotless rooms and full kitchen amenities. It's also great to know that our staff provided friendly service. However, we are sorry for the cleanliness concern in the hallway. We will address this matter with our housekeeping associates to ensure this does not happen again. We look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
My room is amazing and plan on staying here for a little while longer
Business response:
Ty for your feedback! We look forward to serving you again soon!
It’s just a basic room with just a grab n go breakfast
Business response:
TY for your feedback!
Business response:
TY very much for your kind feedback! We appreciate you!
The property was in a quiet and convenient setting. The mall was close by with plenty of restaurants to choose from. I would definitely return to this location again. Nice room and a friendly staff!
Business response:
TY Gary! Looking forward to serving you again soon!
Good price
Business response:
Thank you for your feedback.
Business response:
TY for the feedback.
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 3.4 star rating with 1,620 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.