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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only two things I didn't like was the cleaning staff did not take away the trash left by the previous guest. Also, nobody came to unclog the bathroom sink, although I only casually mentioned it to the front desk and didn't really demand that it be taken care of. I just started brushing my teeth at the kitchen sink.
Business response:
We apologize for the missed housekeeping. We are working with new staff members to get them up to par. We appreciate your feedback so that we may improve in the near future.
Limited availability of drinks and snacks. Machines accept only $1 and $5 cash, no credit cards, no Bluetooth. The outlet in my bedroom was broken -- inserting a plug to charge my computer at the desk was impossible.
Business response:
Dear Michael, We appreciate your valuable feedback regarding your time with us. We are committed to providing guests with the highest service and quality. We regret your experience did not meet your expectations or our team's expectations. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Management
Business response:
Thank you for the kind review! We look forward to serving you again soon!!
Staff was very friendly. The rooms were not that clean.
Business response:
Any info on which particular room/area is appreciated. TY, for your feedback.
This hotel was close to the airport. It had a kitchen that we didn't use. We left before breakfast, so not sure how that was. It was clean and maintained.
Business response:
Thank you! we look forward to serving you in the near future!
I will recommend this facility
Business response:
Thank you Crystal!!!
Business response:
Thank you for your response! We appreciate you!!
Business response:
Thank you! We appreciate your review. We look forward to serving you again soon.
Business response:
TY for you feedback. We would like to hear more on wht you gave the rating that you did so that we may concentrate on those areas to improve.
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 3.4 star rating with 1,646 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.