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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Extended Stay America Hotel Cleveland - Airport - North Olmsted is located at 24851 Country Club Blvd, North Olmsted, OH. This business specializes in Hotels & Motels.
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a very nice hotel. Nice and quiet and the shopping center is right across the street. However, there was hardly ever anyone in the front desk and we had to wait long periods of time for someone to show up and take care of us. Our keys also randomly stopped working for our rooms and again, we had to wait a long time for someone to be at the front desk to help us. There was also just one person working the front desk and it took very long for everyone to be taken care of. When I was booking, their website said they woul... read more
Business response:
Dear Genesis, Thank you for including Extended Stay America in your travel plans and sharing your review. We appreciate both your compliments and your comments regarding things we can improve. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much bette... read more
Staff was super sweet and understanding
Business response:
Thank you for your kind words! We look forward to serving you in the near future.
They saved us. They let us check in early, which was a life saver. Thanks for the great service.
Business response:
Thank You for the wonderful review! We are glad to hear that you had an AMAZING stay with us at Extended Stay America-Cleveland/Airport
You get what you pay for with this one. The hallway smells like a cat didn't make it to its litter box. But the staff are great. The gentleman who checked me in was able to answer all my questions and was very helpful and welcoming.
Business response:
Ty for your response. We are glad that you had a great stay with us.
Business response:
Thank you for your feedback. Weare so happy that you loved your stay!
Elevator smelled like Body Oder and onion rings
Business response:
Dear Edward, Thank you for choosing us and sharing your comments. We apologize for not meeting our promise of providing clean and fresh accommodations. We have promptly informed our housekeeping team about your experience, and they will take appropriate action. We hope to host you again and provide you with an impeccable stay.Sincerely,Hotel Management
Business response:
Thank you for the wonderful review!!
Business response:
TY for your review! We appreciate your business !!
Business response:
TY for your review! We appreciate your business !!
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 4.2 star rating with 1,013 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.