Extended Stay America - Cleveland - Airport - North Olmsted

Genesis 

on Expedia

2 years ago

It was a very nice hotel. Nice and quiet and the shopping center is right across the street. However, there was hardly ever anyone in the front desk and we had to wait long periods of time for someone to show up and take care of us. Our keys also randomly stopped working for our rooms and again, we had to wait a long time for someone to be at the front desk to help us. There was also just one person working the front desk and it took very long for everyone to be taken care of. When I was booking, their website said they woul... read more

Amber 

on Expedia

2 years ago

Staff was super sweet and understanding 

Anonymous 

on Expedia

2 years ago

They saved us. They let us check in early, which was a life saver. Thanks for the great service. 

Stephanie 

on Expedia

2 years ago

You get what you pay for with this one. The hallway smells like a cat didn't make it to its litter box. But the staff are great. The gentleman who checked me in was able to answer all my questions and was very helpful and welcoming. 

Edward 

on Expedia

2 years ago

Elevator smelled like Body Oder and onion rings