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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Extended Stay America Hotel Cleveland - Airport - North Olmsted is located at 24851 Country Club Blvd, North Olmsted, OH. This business specializes in Hotels & Motels.
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great customer service , specially holly shippy she was nice and very helpful
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted.One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff including Miss Holly at the Extended Stay America Cleveland - Airport - North Olmsted takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing t... read more
jmls wonderful experience room was clean.
Business response:
Thank you so much for your positive feedback. I'm so happy to hear that the room was clean and comfortable for you stay. I hope we see you on your return visits to the Cleveland area.
Better luck and value at a Motel 6! Cons: There were dirty towels on the bathroom counter and floor, and an opened bar of soap in the shower. The front desk gave me gloves and a bag to place the dirty linens outside my door (!!) but did not have clean linens to replace them. The linens given the next morning smelled stale and not at all clean (definitely different than the unused towels that were in the room, so I wonder if they were even washed). There was nothing in the “fully equipped” kitchen, not even a coffee maker, wh... read more
Nice personable front desk. Not much for a continental breakfast. Rooms ok, beds the same. Pillows need a little love.
Business response:
Steve, thank you for taking the time to share your experience; we loved that you could join us. We are happy your overall time was enjoyable, and you were impressed with our courteous associates. We have taken note of your comments regarding our complimentary grab-and-go breakfast offerings for any future changes. We are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Sincerely, Hotel Management
Its okay
Business response:
Mohamed, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted.One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Cleveland - Airport - North Olmsted takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplis... read more
Comfortable but needs updating Our stay at the hotel was fine for a quick night’s sleep. The room was clean and the bed comfortable enough. The halls were too dimly lit and the building could use some updating.
Business response:
Thank you for evaluating your stay. We are glad your visit with us was pleasant and that you loved your comfortable and well-kept suite. However, we regret your disappointment with the condition of our property. We will share your feedback with the appropriate individuals for future modernization plans for our hotel. We hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
Overall everything felt very good
Business response:
Thank you for choosing Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you once more for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management
I was there for 1 night and there was not much to complain about the short stay
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 4.2 star rating with 1,013 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.