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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok Had issues with the air conditioner and no one answered the front desk phone. Very noisy people above us did not help the sleep. Staff not very responsive to air conditioner issues.
Business response:
Your review for our hotel was recently brought to my attention. I am sorry to hear that the you had a problem with the air conditioning unit in your room. Thank you very much for providing us with your feedback. A conversation will be had with our staff on their unresponsiveness to your issues. Please accept my apologies. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Great would stay again. The staff was very kind and pleasant. Enjoyed my stay here. When ever in Cleveland I will choose Extended Stay America 3820 Orange PL. Beechwood, Ohio
Business response:
It is pleasing to hear how well your stay was with us. I'm thrilled our staff was accommodating and made your experience a great one. Thank you for sharing your comments. We hope to see you again whenever you are in the area.
Home Away From Home Excellent
One more thing to be excellent. Which is swimming pool in the hotel
Business response:
I'm glad you took the time to write a review. Sorry for the lack of a swimming pool at our location. However, it's good to know your overall stay was excellent. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
While the room was nice, it needed a good cleaning of the fixtures -- the lamp fixtures attached to the wall need to be polished. I would not touch them but rather used a Kleenex to turn it off and on.
Business response:
Thank you for taking the time to share with us your experience. I'm disappointed about cleanliness of the fixtures. Our housekeeping staff will become aware of the situation. However, I am glad your overall comfort of the room was to your liking. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,147 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.