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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was ok. Desk clerk made a confusing check in because it was a late check in and trying to book online for a better rate
Business response:
We always appreciate feedback from our guests to ensure we are meeting our high standards of service. We sincerely apologize for the issues you experienced during your stay, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back. Sincerely, General Manager
Each day in the late afternoon a number of guys stood around the front door drinking beer. They appeared to be a work crew of some sort. They didn't present any problems but the appearance was not good.
Business response:
Thank you for being our guest. Although you were overall satisfied with your stay, we are sorry that you were unhappy with our environment. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Clean room Nice and clean room for the price.
Business response:
Wakita, thank you for sharing your experience at Extended Stay America - Cleveland - Beachwood - Orange Place – South. We are pleased to know that you found us to be a good value and loved your well-maintained room. We appreciate your feedback and hope to see you again soon. Sincerely, General Manager
No complaints
Business response:
Kimyada, thank you for sharing your experience with us! We are pleased you had an overall nice stay and enjoyed being with us. We hope to welcome you back soon at Extended Stay America - Cleveland - Beachwood - Orange Place – South. Sincerely, General Manager
Clean & Comfortable! Friendly Staff! Excellent!!! Love the kitchen! It was nice and relaxing. Felt at home.
Business response:
Chaundrea, we appreciate you taking the time to write a review about your stay at Extended Stay America - Cleveland - Beachwood - Orange Place - South. We are thrilled to read that you loved our friendly associates and your well-equipped room. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Great hotel. My 2 year old grandson was ornery...I apologized to the staff and hope no customers complained.
Business response:
Connie, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you and your grandson enjoyed the time with us and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you both back to Extended Stay America - Cleveland - Beachwood - Orange Place - South. Sincerely, General Manager
responding the room was not very clean the bathroom was dirty no maid service had to go to front desk to get towels and wash clothes and to check in took over 10 minutes I was not satisfied with this hotel
Business response:
Gregory, thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and I assure you we will. We truly regret the inconvenience caused, and please give us another opportunity to serve you with the hospitality you deserve. Sincerely, General Manager
Bed Bugs Did not stay at this hotel. Upon arrival and checking the room we discovered there were BEDBUGS in the room and immediately left.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Really good place to stay It was great. Would recommend to anyone. Very friendly staff room was clean and and comfortable. . Very nice stay
Business response:
Tanya, thanks for the awesome feedback. Our top priority is for you to have an enjoyable and comfortable stay and from your five-star review, it appears that we delivered on both counts. It was a pleasure having you at, and we hope you will come and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,164 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.