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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice great place to stay
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Monai, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Good place! The room was clean, had amenities available and friendly staff.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
First and last stay This place needs to be updated. Has a beat up feel about it. Wish it had a fitness center. The free "grab and go" breakfast is nothing I would eat. Coffee and dry creamer - not very good at all. Noisy and odorous atmosphere due to the fact that guests cook meals there and there is no ventilation to remove the cooking odors. Walls are thin - heard someone in next room snoring. Staffing very nice and friendly. I had reserved a King bed, paid for it, and ended up with 2 double or maybe Queen beds. Not a very... read more
Business response:
Thank you for staying with us and letting us know you liked our courteous service. That being said, we are sorry for not meeting your expectations with our facilities and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Welcoming and convenient The counter person (Michelle) was very warm, friendly and accommodating. There is ample parking and the location was central and convenient to the purpose of our stay. Nice to have a kitchen and iron as we stayed a week so it made it feel more homely. You can hear people walking in room above but not too distracting. laundry facilities ok and breakfast was adequate but nothing special. It's a good place to stay if you need to watch your pennies. No frills but a decent place to stay.
Business response:
Kelly, we are sorry for your loss and are glad to read you chose Extended Stay America. It is nice to read you liked our ideal location and courteous service. We will be sure to share your compliments with the entire team, especially Michelle. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Overall Excellence The Staff Was Amazing, Rooms Were Very Clean, It Was Nice And Quiet.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Richard, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Not going back. Make sure you check your room I found a takeout box in the fridge and a bedbug crawling on the bed.
Business response:
Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 3.1 star rating with 1,967 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.