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Extended Stay America - Colorado Springs - West
- Hotels
- Colorado Springs, CO
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5855 Corporate Dr., Colorado Springs, CO, 80919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice extended stay hotel After reading all the reviews I was concerned about staying at this hotel. It was a pleasant surprise to find that the room was clean and better than what could be expected for the price point. Front desk staff was helpful. Sure, you have to go down and get clean towels and pick up all the kitchen utensils. I had to go out and buy a sharp knife and potato peeler but no big deal. And the breakfast was just coffee, tea, instant oatmeal, muffins and granola bars but again what can you expect for the pri... read more
Business response:
Thank you for sharing your amazing experience at Extended Stay America with fellow travellers online. We are delighted to read you loved the service provided by our courteous associates and were impressed with the cleanliness of your room. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Good for the Price I made this reservation through Orbitz and tried to reserve the advertised price but it kept switching the price when I pushed the button. After an hour and a half on the phone with managers of Orbitz, I finally got the room reserved, allowing us to go to the hotel late that night. The room was good, seemed clean except for the smell of popcorn lingering from a previous guest. There were a few noisy neighbors who closed the door loud, echoing into the room from the hallway. This was my second stay in Colo... read more
Business response:
Thank you for being our guest and for taking time to leave feedback. We were disappointed to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We take the feedback of our guests seriously, and we will use this to continually improve. Thank you again for being our guest, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Business response:
Richard, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Disappointed Wi-fi was poor even when paying for premium service. "Breakfast" was very limited and not what I've grown accustomed to at most hotels that advertise it. The hotel/area was noisy late evening on a Friday. Overall, not a great experience.
Business response:
Thank you for alerting us about the poor internet connectivity and that you were disappointed with our breakfast offerings. We work hard to ensure all of guests are satisfied in every way so we hope that you will accept our apology for the frustrations this caused while you were here. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
Victor, thank you for sharing your generous rating regarding your visit at Extended Stay America. It’s our pleasure knowing your overall experience with us was an enjoyable one. We hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Ciji, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Thank you We had fun and loved our room
Business response:
Doug, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, General Manager
Clean room Clean room and easy access to the highway. No problems with my room. Good for an overnight stay.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you liked our convenient location and had a good night sleep. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Ok hotel. Close to walking trails Staff was friendly and helpful. Kitchenette not stocked; no hair dryer. Condition of the linens dissppointing; worn with burn holes in both blanket and spread. Bureau drawers needed vacuuming; did not unpack my clothes.
Business response:
Bonnie, thanks for your feedback. Although you liked our overall service, we are sorry for the cleanliness and service issue you experienced while here. Your concerns will be shared with the respective team in an effort to improve our service and facilities. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sinc... read more
Frequently asked questions about Extended Stay America - Colorado Springs - West
How is Extended Stay America - Colorado Springs - West rated?
Extended Stay America - Colorado Springs - West has a 4.4 star rating with 1,285 reviews.
When is Extended Stay America - Colorado Springs - West open?
Extended Stay America - Colorado Springs - West is open now. It will close tomorrow at 12:00 a.m.