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Extended Stay America - Colorado Springs - West
- Hotels
- Colorado Springs, CO
About this business
Location details
5855 Corporate Dr., Colorado Springs, CO, 80919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortable. It was verry nice. I had a lot of privacy and was able to get a great deal of business accompliched during my stay. Thank you!
Business response:
Thank you for your review of Extended Stay America. It is nice to read you liked your comfortable room along with the kitchenette and that our location was perfect for your needs. Please come and see us again! Sincerely, Hotel Management
Business response:
Shauna, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice extended stay hotel After reading all the reviews I was concerned about staying at this hotel. It was a pleasant surprise to find that the room was clean and better than what could be expected for the price point. Front desk staff was helpful. Sure, you have to go down and get clean towels and pick up all the kitchen utensils. I had to go out and buy a sharp knife and potato peeler but no big deal. And the breakfast was just coffee, tea, instant oatmeal, muffins and granola bars but again what can you expect for the pri... read more
Business response:
Thank you for sharing your amazing experience at Extended Stay America with fellow travellers online. We are delighted to read you loved the service provided by our courteous associates and were impressed with the cleanliness of your room. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Good for the Price I made this reservation through Orbitz and tried to reserve the advertised price but it kept switching the price when I pushed the button. After an hour and a half on the phone with managers of Orbitz, I finally got the room reserved, allowing us to go to the hotel late that night. The room was good, seemed clean except for the smell of popcorn lingering from a previous guest. There were a few noisy neighbors who closed the door loud, echoing into the room from the hallway. This was my second stay in Colo... read more
Business response:
Thank you for being our guest and for taking time to leave feedback. We were disappointed to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We take the feedback of our guests seriously, and we will use this to continually improve. Thank you again for being our guest, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Business response:
Richard, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Disappointed Wi-fi was poor even when paying for premium service. "Breakfast" was very limited and not what I've grown accustomed to at most hotels that advertise it. The hotel/area was noisy late evening on a Friday. Overall, not a great experience.
Business response:
Thank you for alerting us about the poor internet connectivity and that you were disappointed with our breakfast offerings. We work hard to ensure all of guests are satisfied in every way so we hope that you will accept our apology for the frustrations this caused while you were here. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
Victor, thank you for sharing your generous rating regarding your visit at Extended Stay America. It’s our pleasure knowing your overall experience with us was an enjoyable one. We hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Ciji, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Thank you We had fun and loved our room
Business response:
Doug, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Colorado Springs - West
How is Extended Stay America - Colorado Springs - West rated?
Extended Stay America - Colorado Springs - West has a 3.9 star rating with 1,965 reviews.
When is Extended Stay America - Colorado Springs - West open?
Extended Stay America - Colorado Springs - West is open now. It will close tomorrow at 12:00 a.m.