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Extended Stay America - Colorado Springs - West

3.9
  • Hotels
  • Colorado Springs, CO

About this business

HospitalityHotels

Location details

5855 Corporate Dr., Colorado Springs, CO, 80919, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.91,947 reviews
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Yael's profile image
Yael 
8 years ago

Will not come back Hotel stuff are friendly. Hotel room was ok but very noisy (on the highway) and had a very bad smell. "Breakfast" included means muffins and energy bars to go which means we had to spend extra 25$ a day for a descent breakfast for the 3 of us. Read carefully the small letters. Room is cleaned once a week 

Business response:

Thank you for letting us know about your stay. Although you liked our associates, we are truly sorry for the issues you encountered which made your visit an unsatisfactory one. We will be sure to share your comments with the concerned teams in an effort to improve our service and facilities. We regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager 

sara's profile image
sara 
8 years ago

Mountain view and close to shopping We had the best accommodations, very friendly staff that took care of our needs with us and our pets. Beautiful room and clean. 

Business response:

Sara, thank you for being our guest at Extended Stay America - Colorado Springs - West. We are delighted to know our location was perfect for your needs and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! We appreciate your business and look forward to welcoming you back soon. Sincerely, General Manager 

Kirk's profile image
Kirk 
8 years ago

Business response:

Kirk, thanks for the four-star rating. We are glad you had an enjoyable time at Extended stay America - Colorado Springs – West. We hope to see you again. Sincerely, General Manager 

THOMAS's profile image
THOMAS 
8 years ago

great nice area 

Business response:

Thank you for taking the time to share your experience. I am glad to see you enjoyed your stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Courtney's profile image
Courtney 
8 years ago

They only issued i had was that they only clean the rooms once a week. 

Business response:

Thank you for taking the time to share your experience. I am more than pleased to read you had a pleasant stay, yet disappointed that our housekeeping policy was not to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

J's profile image
J 
8 years ago

Nice hotel off hwy 25 Was recently remodeled, can tell by smell of newness. Staff was overly friendly. Not necessarily a bad thing just was honestly trying to figure out if there over friendliness was genuine or extremely fake. Most genuine others seemed fake due to expressions of body verses their energy. 

Business response:

Thank you for taking the time to share your experience. I am pleased to read you enjoyed our latest remodel and that you overall stay was a pleasant one. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. 

David's profile image
David 
8 years ago

Good value, good location Front desk is thinly staffed, but they are helpful and friendly. Wake up call did not happen. WiFi needed a little prodding and was slow-ish but worked well. Continental breakfast is pretty limited. 

Business response:

Thank you bringing your experience to our attention. We appreciate you letting us know that our you did not receive your wake up call and that our grab-and-go breakfast did not meet our expectations. We are sorry for this issue, but are happy to read that we provided you with goof value and service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
8 years ago

My experience at this hotel is always great. I love coming here. Best place that I have found so far. 

daphne's profile image
daphne 
8 years ago

Nice and new looking just a bad neughborhood. It was good except for the riff raff that lived in the bus stop axross the street hollering profanity and being vulgar to the ladies walking out. 

Frequently asked questions about Extended Stay America - Colorado Springs - West

How is Extended Stay America - Colorado Springs - West rated?

Extended Stay America - Colorado Springs - West has a 3.9 star rating with 1,947 reviews. 

When is Extended Stay America - Colorado Springs - West open?

Extended Stay America - Colorado Springs - West is open now. It will close tomorrow at 12:00 a.m.