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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not as bad as the reviews here... I booked this hotel over a month ago to attend a concert at Merriweather. A few days before, I went on the trip, I looked at the reviews and they were really bad. I got worried. It was too late to cancel, so I had fingers crossed. I wouldn't give this place a really bad review, I have definitely seen worse. But it, overall, could definitely use some updating. The staff was really nice, especially the front desk. I wish i could remember his name, he was very helpful and frieny. The room was o... read more
Business response:
Dear Tricia, Thank you for connecting with us about your time at our hotel. It is excellent to know you were pleased with most of your visit. We also appreciate knowing where we have room for improvement. Thank you for bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Not a Hilton. Reserved a king room, they didnt have one at check-in, so we were given a queen. Not a huge deal, but after a long drive, waiting for them to figure that out was annoying. Room was a bit shabby. There were burn marks on counters and hairballs behind the doors. Linens and towels were definitely clean though! Tub was TORN UP with the bottom and sides flaking and chipping in huge chunks. For the price, you get what you pay for. There was a full fridge, stove top, and microwave, so that was nice, but I wouldnt have... read more
Business response:
Dear Katerina, Thank you for being our guest. We apologize for the inconvenience caused by the fact that the room you requested was unavailable and understand your frustration regarding the room's cleanliness which fell short of your expectations. We will take care of these matters right away. On the positive side, we appreciate you mentioning the friendly service provided by our staff Dillal and our convenient location. Thank you for choosing us, and we wish you safe travels and a wonderful experience.Sincerely,Hotel Manage... read more
The people shouting on my floor was extremely loud and was under construction with broken elevators
Business response:
Dear Amanda, Thank you for choosing us for your recent visit. We sincerely apologize for the noise concerns during your stay, its impact on your comfort, and the inconvenience caused due to our ongoing renovations and the issues with our elevators. We will address this appropriately, and we want you to know we are very grateful for your patience. Thank you again for your valuable comments; we hope you will revisit so we can give you a more gratifying visit. Sincerely,Hotel Management
Clen, quiet. Staff was great!!
Business response:
Dear Keith, Thank you for your review, filled with so many kind comments! We are thrilled you had a great stay with us at Extended Stay America. Once more, thank you for your feedback; we hope to see you again soon! Sincerely,Hotel Management
Very clean. Polite staff
The rooms were very worn - although it was indeed clean. Apparently the shower curtain rod was repaired. There was sawdust all over the floor and tub in the bathroom and no shower curtain. This was disconcerting. The room was advertised as including breakfast. As it turned out, breakfast included granola bars and oatmeal (very limited) and coffee. Not what normally was is expected when "breakfast included" is advertised. I will not be returning
Business response:
Dear Margo, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another opportunity to host you again and provide you with the seamless stay you des... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,396 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.