Extended Stay America - Columbia - Columbia Corporate Park

Business response:

Nita, thank you for choosing Extended Stay America. We are pleased you enjoyed your stay at our well-maintained property. We are also glad you liked our excellent amenities and courteous associates. Reviews like yours encourage the team to keep up the good work. We appreciate your feedback and hope you will revisit us. Sincerely, Hotel Management 

Business response:

Jermaine, thank you for your kind rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your stay at our hotel. We apologize for the odor and cleanliness issue you experienced and regret the inconvenience it caused. We have asked our housekeeping staff to make sure the rooms receive a deep clean. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We understand your frustration and hope you will reconsider staying with us again in the future. Sincerely, Hotel Management 

Business response:

Andrew, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for confirming your stay at Extended Stay America was an excellent one. We are thrilled to know you thoroughly enjoyed the spaciousness of your well-kept room which made your stay a relaxing one. On behalf of everyone here, we invite you and your sons for another visit. Sincerely, Hotel Management 

Business response:

Kendrick, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our proximity to various stores. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management