This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome!
Business response:
Dear Guest, We are thrilled to know your stay left such a fantastic impression! Hearing that you had such a positive experience truly means a lot to our team. At Extended Stay America, we strive to create a comfortable and welcoming environment for every guest. Thank you for taking a moment to share your feedback. We look forward to the opportunity to host you again for another great visit soon. Sincerely, Hotel Management
Everything was great !
Plexiglass at front desk hard to hear clerk, clerk often not at desk. Was sort of friendly and sort of helpful but wasn’t going to go out of his way to do anything. Dog poop all over property (we are dog owners and travel with poop bags), got berries from tree AND poop on shoes w/o realizing it at first. No silverware or dishes in the room.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we are continually growing and improving from our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay... read more
spartan but clean. definitely an older property. Gas stove in the room didn't look great & didn't try it.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts with us at Extended Stay America. We appreciate you noting the overall upkeep and understand your observations regarding the age of the building and certain in-room features. Your feedback is valuable and will be shared with our team as we continue focusing on improvements and maintenance. We hope to welcome you back in the future and provide an even more comfortable experience during your next visit. Sincerely, Hotel Management
It was clean and quiet. Bed was comfortable. Breakfast was grab and go, not much for diabetic.
Clean
Business response:
Dear Guest, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our comfortable and well-kept guest accommodations. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for giving us the opportunity to host your visit, and we hope to provide you with another great stay soon. Sincerely, Hotel Management
Construction was the worst!!! Right above my room sounded like someone was being tortured. Scraping sounds and banging all while trying to sleep on a Saturday.
Business response:
Dear Guest, Thank you for sharing your experience. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We genuinely regret missing some opportunities to create the comfortable stay you anticipated and deserved. Your feedback is very valuable, and we will work with our team to better manage and communicate any ongoing work so that future guests can enjoy a more peaceful and uninterrupted experience. Thank you for bringing this t... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 3.3 star rating with 2,197 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.