Extended Stay America - Columbia - Columbia Parkway

SA 

on Expedia

12 years ago

Too many little things wrong I don't normally like to leave something so negative but there were just too many little things the wrecked it for me. When I went to check in the room they were originally going to put me in looked like someone had been in there. They found another room quickly but then there was no phone, the TV screen kept going black and random times and coming back as a small box. Then the heater wouldn't really work so it just kept making a clicking sound every few minutes. None of the issues were resolved ... read more

Marcelo 

on Expedia

13 years ago

Worst experience to date The first room they assigned me to had not been cleaned since the previous guest left. Dirty towels on the floor, bed unmade, clutter everywhere. The second room I was given was "clean" but the bathroom condition was deplorable. It was one of the dirtiest bathrooms I've ever seen in a hotel. At that point all I wanted to do was get some rest. To top the experience off the cream in my coffee had turned sour. The facility is well located but management is non existent. 

d 

on Expedia

13 years ago

poor I booked this as a pet friendly room. When i arrived, was not allowed to cjeck in with my dogs 

Kris 

on Expedia

13 years ago

We won't go back Check-in was very bad. There was only one party ahead of me, but apparently they were training a new desk clerk who needed a LOT of hands-on assistance. I stood virtually unacknowledged for at least 10 minutes. Finally the manager (I assume) stepped in to help the floundering clerk, but it still took another 5 minutes or more to get me checked in, despite having a confirmed reservation through Expedia. The room was fine, but there are no bath supplies except for a bar of soap - no shampoo, conditioner, etc. ... read more

Jeanne 

on Expedia

13 years ago

Extended Stay Ellicott City MD The room wasn't very clean. The furnishings were cheap and there was no soap or shampoo. I realize this is an extended stay facility, but I was only staying one night and couldn't shower and wash my hair. For the cost of one night, I would expect this facility to provide the same amenities as other facilities. I wouldn't stay there again. 

Micheal 

on Expedia

13 years ago

Stay in Maryland March 2012 I got bitten both nights. At first I thought it was food allergies. Then it spread to my head. My friend Natasha also got bitten. I am not one to complain but sheets need to be changed daily. It is hygiene because these beds are used by different people throughout the year. This is just bad for a hotel. Throw out the mattresses. 

marvin 

on Expedia

13 years ago

price vs quality The room was poorly stocked with utensils and dishes. I felt the room could have been furnishes nicer. The room had a sparse feeling. Considering the price I did not think this was a good value location. 

Lawrence 

on Expedia

13 years ago

Don't stay here They only clean rooms weekly. If you want towels, get them yourself. Way, way overpriced. Filthy hallways. An extended stay hotel with NO COAT hangers in the closet.