Extended Stay America - Columbia - Stadium Blvd.

Business response:

Melissa, thank you for taking the time to review your stay at Extended Stay America. We’re glad to know you were pleased with the service provided by our team. Please be assured that we will share your compliments with the mentioned staff. However, we’re sorry for the inconvenience you encountered while you were here and for not meeting some of your expectations. We’re working to resolve all the issues immediately. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Keith, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Ron, we are delighted you had an outstanding stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and sharing your experience. We are delighted to read you were impressed with your room and found us to be a good value. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us. Although you had a nice stay, we are sorry for the issue you had with the bed size and that disturbed your good night sleep. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management