Extended Stay America - Columbia - Stadium Blvd.

Business response:

Thank you for choosing Extended Stay America]! We are delighted to read you liked your room and the attentive service provided by our staff. It was our pleasure serving you, and we look forward to our next opportunity to make your visit a great one. ​​​​​​​ Sincerely, Hotel Management 

Business response:

Andrey,thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

We are so pleased that you stayed at Extended Stay Americ. We were thrilled to read about your fantastic stay and that your room, our hospitality. We work hard to deliver great service and comfortable facilities so we celebrate reviews such as this in our staff meetings. Thank you again for your comments, and we look forward to welcoming you back on your next trip. ​​​​​​​Sincerely, Hotel Management 

Business response:

Thank you for being so specific in your evaluation of our hotel. We're glad to know you liked our well-appointed room and that you were pleased with the service provided by our staff.However, we are sorry our grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections.We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. ​​​​​​​Sincerely, Hotel Management 

Business response:

Paula,thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Rick, thank you for choosing to stay at Extended Stay America. We are happy to know you had a nice experience here, but we also appreciate your observations and have taken a note of it. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Theresa, thanks for evaluating your experience at our hotel. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service and facilities moving forward. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintains a good environment. We urge you to choose us again as we are confident your nex... read more

Business response:

Thanks for sharing your experience at Extended Stay America. It feels good to know you liked our affordable value and that you had a great stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management