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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee pot in room, bed skirt had spuge on it, was dirty, didn't notice till we were putting items in suitcase. Very disappointed, when we were ready to check out no one at front desk to tell
Business response:
Cris, thank you for your review. We are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also regret learning that our front desk staff member was not available during the time mentioned. We will look into what transpired, so this lapse in service is not repeated. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of... read more
Good location
Business response:
Lismarie, thank you for being our guest. We are glad you liked our convenient location. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
great the person at the desk at check in was great and found us a room early so we could get to our grandkids game the room was great and the rest of the staff were awsome
Business response:
John, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
The room had a foul (old) odor. Didnt care for the allowing of "pets" the barking kept me from sleeping, and the smell of cigarettes and pot throughout the hallways was very annoying. I thought this was a non smoking establishment???? ITS NOT!!!!
Business response:
Eric, thank you for your review. We are sorry for the smoke smell you encountered. On rare occasions, we have guests who do not adhere to the property rules concerning smoke, and that can be challenging for all concerned. We also regret about the barking and the disturbance this caused. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,151 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.