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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the friendliness of the staff and the area of the property. However, our bathroom light was basically a strobe light and we opted for using the bathroom in the dark over having to sit with a flashing light. Also I don't know if it was something on our end, but we didn't see any housekeeping in the 3 days we stayed. Our trash was never taken out, and we were never given any new towels or wash cloths.
Business response:
Thank you for being our guest. Although you liked our location as well as our cordial associates, we are sorry for the issues you encountered. Kindly note, to respect the privacy of our guests housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Elevator is slow. Not putting enough towel and wash cloths
Business response:
Thank you for being our guest. We are sorry for the problems you had with the elevator and for the housekeeping issues you faced while you were here. We will share your comments with our housekeeping team to be more diligent going forward. We appreciate your feedback and hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The property was well maintained, but the smokers who stayed in the hotel were not respectful to the outside area, as they threw cigarettes on the ground instead of disposing of them in the provided receptacle.
Business response:
Thank you for choosing Extended Stay America. We are glad you liked our well-maintained property and had an overall great stay. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Everything was good and I would like to come back
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. Thank you also for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 4.3 star rating with 1,234 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.