This profile has been claimed by the business owner or representative.
Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As expected Stay was as expected. Best rate per diem and service was friendly and helpful. Had to put a towel down in the kitchen area because the floor was sticky. It also smelled like someone previously had spilled cologne and it wasn’t cleaned up properly. Other than that, relatively comfortable bed, and a nice room to work in. The hosta plants out front could have stood to be watered which would have given me a better first impression of the place.
Business response:
Dear Guest, Thank you for your review. We are glad you found our rates and service satisfactory. We apologize for the issues you encountered and appreciate your feedback. Your comments help us improve. We hope to provide an even better experience at Extended Stay America during your next visit.Sincerely,Hotel Management
This is a very basic property with really no amenities, but it is clean and all the staff with whom we interacted were friendly and helpful.
House keepers are nice and let you use there own personal equipment if you choose to clean your own room
Business response:
Dear Alayna, Thank you for your feedback! We are pleased to hear that our housekeepers made a positive impression. At Extended Stay America, we strive to provide excellent service and flexibility for our guests. We look forward to your next visit!Sincerely,Hotel Management
The mattress was horrible! Had to buy a mattress topper from the store.
Business response:
Dear Marlo, We apologize for the discomfort you experienced with the mattress during your stay. Your comfort is important to us, and we regret that we fell short of your expectations in this regard. We will address this issue with our team to ensure that future guests do not encounter similar inconveniences. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,113 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.