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Extended Stay America - Columbus - Worthington
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7465 High Cross Blvd., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, quiet, no bedbugs, good staff.
Business response:
Dear John, Thank you for your positive feedback about your stay at Extended Stay America. We're pleased to hear that you found your room clean and comfortable, enjoyed a peaceful atmosphere, and had a positive interaction with our staff. Your comfort and satisfaction are our top priorities, and we hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Management
All the surfaces were covered in dust.
Business response:
Dear Jacob, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We know how vital fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
The TV color would not. Adjust and was too dark
Business response:
Dear Kathy, We appreciate your feedback regarding the TV issue during your stay and any inconvenience you experienced. Please note that our team is always here to assist with any technical difficulties you encounter in the future. We hope you had an otherwise pleasant stay and look forward to welcoming you back for an even better experience.Sincerely,Hotel Management
Front desk was courteous and went above and beyond to make sure I was comfortable.
The staff was excellent. Property was outdated. Something black was stuck to shower wall, I was able to wipe it off with rag. No hair dryer in bathroom. Reasonable accommodations for the price.
Business response:
Dear Amy, Thank you for commenting on your recent experience at our property. We aim to offer every guest outstanding service, cozy accommodations, and excellent amenities. Therefore, we apologize for not meeting your expectations and appreciate your letting us know. Our guests frequently bring personal items to use in their suites, so we provide complimentary hair dryers and toiletries upon request at the front desk. We take this feedback seriously and are determined to improve in these areas to ensure our guests have a won... read more
The room was spacious and had everything we needed. The "breakfast" was an overstatement and shouldn't be listed as offering breakfast: if you consider muffins in plastic, granola bars, oatmeal and coffee, breakfast, I feel sorry that your breakfast expectations and experiences are so low.
Business response:
Dear Laurie, On behalf of our team, we appreciate you staying with us and providing a review. We are glad to know you are pleased with your room with the fully equipped kitchen. However, we are sorry to disappoint you with our breakfast choice. We understand how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grat... read more
Frequently asked questions about Extended Stay America - Columbus - Worthington
How is Extended Stay America - Columbus - Worthington rated?
Extended Stay America - Columbus - Worthington has a 4.3 star rating with 1,062 reviews.
When is Extended Stay America - Columbus - Worthington open?
Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.