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Extended Stay America - Columbus - Worthington
- Hotels
- Columbus, OH
About this business
Location details
7465 High Cross Blvd., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was excellent. Property was outdated. Something black was stuck to shower wall, I was able to wipe it off with rag. No hair dryer in bathroom. Reasonable accommodations for the price.
Business response:
Dear Amy, Thank you for commenting on your recent experience at our property. We aim to offer every guest outstanding service, cozy accommodations, and excellent amenities. Therefore, we apologize for not meeting your expectations and appreciate your letting us know. Our guests frequently bring personal items to use in their suites, so we provide complimentary hair dryers and toiletries upon request at the front desk. We take this feedback seriously and are determined to improve in these areas to ensure our guests have a won... read more
The room was spacious and had everything we needed. The "breakfast" was an overstatement and shouldn't be listed as offering breakfast: if you consider muffins in plastic, granola bars, oatmeal and coffee, breakfast, I feel sorry that your breakfast expectations and experiences are so low.
Business response:
Dear Laurie, On behalf of our team, we appreciate you staying with us and providing a review. We are glad to know you are pleased with your room with the fully equipped kitchen. However, we are sorry to disappoint you with our breakfast choice. We understand how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grat... read more
Very convenient and the room was nice and the staff pleasant. Would stay here again when in the area. Thank you.
Business response:
Dear Todd, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read that you are pleased with our staff's outstanding service and spacious room and found us to be an excellent value. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
Meh...I've stayed in worse Front desk person wasn't the most personable or welcoming. Checking in felt as though we were interrupting her. She had her shoes off and was very short in her tone. I understand everyone is busy, but it didn't make us feel welcomed at all. When she rattled off the amenities, it was so fast we didn't understand a word she said. Next thing we knew, she shoved a paper under the glass that told us about the amenities. Thankfully, it was only one night and close to where we needed to be. Overall, the h... read more
Business response:
Dear Natalie, Thank you for the review and for staying with us. Warm, thoughtful, and attentive service is a top priority; therefore, we apologize if our associates did not show this to you during check-in. We want every guest to know how much we appreciate their patronage; therefore, we sincerely apologize this was not your experience. We have shared your feedback appropriately to ensure this is adequately addressed. Thank you for bringing this to our attention and for your patience. We do hope for another opportunity to sh... read more
Great hotel, friendly staff. Beds are firm hubby loved it, i did not lol. Quiet, hardly heard anything through the walls. Tv could have been bigger, wish more hotels would get the shower nozzle that comes off the wall for all rooms. Breakfast was a grab and go, no juice or milk for the kids.
Frequently asked questions about Extended Stay America - Columbus - Worthington
How is Extended Stay America - Columbus - Worthington rated?
Extended Stay America - Columbus - Worthington has a 3.7 star rating with 1,499 reviews.
When is Extended Stay America - Columbus - Worthington open?
Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.