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Extended Stay America - Columbus - Worthington
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7465 High Cross Blvd., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The air and fridge was really loud while trying to sleep. The comforter on the bed was light weight and not comfy
Business response:
Dear Jennifer, Thank you for being a guest at our hotel and sharing your valued evaluation. We apologize for the issues you encountered and even more so for failing to address this while you were here. We take the satisfaction of our guests very seriously. Therefore, we will share your remarks with our maintenance associates to ensure such concerns do not affect future guests. We hope this isolated incident will not keep you from returning to enjoy a much-improved experience with us next time. Sincerely,Hotel Management
Served it’s purpose Has all the necessary amenities. The hotel looks like it has been recently update on spots. The staff is wonderful. Don’t expect much for breakfast.
Business response:
Dear Jason, Thank you for taking the time to share your complimentary feedback for Extended Stay America. We are delighted to read that you had such a wonderful experience, from our excellent accommodations to your interactions with our attentive associates. Thank you for also mentioning our recently updated property. We’ll be sure to share your compliments with our team to let them know their efforts are appreciated. It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Ok, but won’t stay again I didn’t realize until the next morning that there was no in-room coffee maker. It had a little kitchen but things like coffeemaker had to be requested. The breakfast was a small display of muffins, granola bars, and coffee.
Business response:
Dear Tasha, Thank you for reviewing your stay at our hotel. We never want to disappoint our guests; therefore, we are sorry you were unhappy with your room amenities. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
4 Night Stay Good experience with hotel staff. Room was as described. Hassle free check-in. Very clean room with comfortable accommodations. Would stay here again.
It was easy to locate and very friendly staff. check in was a breeze and beds were comfortable.
Business response:
Dear Jonathan, Thank you for choosing Extended Stay America and taking the time to write a review. We are glad everything went well with your check-in, and that you enjoyed your stay at our location. Our goal is to provide an exceptional experience for our guests, and we’re so happy we hit our mark with our excellent service and comfortable accommodation. Thank you again for your feedback. Please come back and see us again soon.Sincerely,Hotel Management
Adequate, but not great. Not too thrilled with the stay. No cooking utensils, glasses, cups, silverware, etc. in our room (even though the room had a fridge, stove and micro). Breakfast was some small muffins, coffee and oatmeal. We ended up going out for breakfast.
Business response:
Dear CAPITAL, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you b... read more
This was a great stay for the price.
The shower could be updated. The faucet was coming off the wall. Quiet time is from 10pm to 8am, however, someone staying above us did abide by it and I was woken up at 7 am with someone running across the floor.
Business response:
Dear Melissa, Thank you for choosing Extended Stay America for your recent visit to Worthington. We are glad you enjoyed most of your stay; however, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will share your concerns with the appropriate teams, and we will use them as an opportunity to improve our guest experience. We hope you continue to select us as your hotel of choice so you can see our improvements based on feedback from our guests. Since... read more
Frequently asked questions about Extended Stay America - Columbus - Worthington
How is Extended Stay America - Columbus - Worthington rated?
Extended Stay America - Columbus - Worthington has a 4.3 star rating with 1,046 reviews.
When is Extended Stay America - Columbus - Worthington open?
Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.