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Extended Stay America - Columbus - Worthington

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

7465 High Cross Blvd., Columbus, OH, 43235, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,046 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

We are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management 

Linda's profile image
6 years ago

Not bad Try getting better mattresses other than that ok 

Business response:

Linda, thank you for choosing Extended Stay America for your stay. We are happy you liked most aspects of our property, but we have also taken a note of your concerns about our mattresses. We appreciate you being our guest and hope to welcome you back soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Room had trash in it from prior tenant. Extremely warm in room even with heat turned off. Noisy. 

Business response:

Thank you for taking the time to evaluate your experience at our hotel. We apologize and sincerely regret the inconvenience you encountered in your room while you were here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments in an effort to improve our service and facilities moving forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The staff was very knowledgeable and friendly. The room was very clean and comfortable. 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Bare bones - not even a real glass for drinking water. At check in they did ask if I wanted dishes, but it wasn't clear there would be no glasses in the room. There was also no hair dryer and the Expedia website said the room would have a hair dryer. It's okay if you just want a cheap no frills room. 

Business response:

Thank you for staying with us. We apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries, but these items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreciat... read more

Holly's profile image
6 years ago

Found a receipt in the drawer from the fourth of July. Only one of the four lamps worked because there was no place to plug in the other 3. 

Business response:

Holly, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. Also, we have asked our housekeeping and maintenance team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

quintez35's profile image
quintez35 
6 years ago

it was very comfortable and i enjoyed my time here 

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Just Okay The bed was not comfortable, was a nice area and great staff 

Business response:

Thank you for being our guest. Although you had a pleasant stay, we are sorry for the discomfort you experienced with the bedding. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Worthington

How is Extended Stay America - Columbus - Worthington rated?

Extended Stay America - Columbus - Worthington has a 4.3 star rating with 1,046 reviews. 

When is Extended Stay America - Columbus - Worthington open?

Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.