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Extended Stay America - Columbus - Worthington
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7465 High Cross Blvd., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very dusty, (could run your hand through it) bathroom sink was dirty, bed wasn’t made to a high standard and the pillow cases looked old. Normally I leave a room tidy but I left this one messy in the hope the next guest would have a room that was cleaned properly.
Business response:
Scott, thank you for being our guest. We are sorry for the cleanliness issue you had in your room while staying with us. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Was nice room..but very loud. Was a nice room and nice area, but we could hear everything the people in the room above us was doing. We were trying to sleep and all we could here was stomping around..things being dropped. It really sounded as if all the furniture was being moved around. I could also hear someones snoring all night. Also when my daughter went to take a bath the tub stopper was broken..so we had to keep refilling the tub with water..because it kept draining out 😢
Business response:
Shannon, thank you for being our guest at Extended Stay America. We are happy to know you liked our location and your room. However, we are sorry your stay was disturbed due to other guests noise. We wish we had the opportunity to resolve this issue while you were here as we would have done our best to make you comfortable. Also, we have discussed your feedback with regards to the bathtub with our maintenance team, and they are reviewing and rectifying it immediately. We hope you will give us another chance to provide you wi... read more
Business response:
Michael, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nothing to brag about ... or complain. Basic and average.
Business response:
Thanks for reviewing our hotel. We want all of our guests to enjoy their visit, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management
Great service. Very clean. Price was right. Location was easy to access.
Business response:
Thanks for choosing Extended Stay America for your stay. We are happy to know our location was ideal for your needs and that you were impressed with our courteous service. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but I am sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. I am confident you will have a better experience. Sincerely, Hotel Management
The sheets had stains, the bed was hard and uncomfortable and the air conditioner made wierd sounds but the service and front staff were excellent.
Business response:
Thank you for reviewing your stay. Although we are happy you liked our associates, we are sorry for the issues you encountered in your room. We have addressed your concerns with the staff, and we have taken corrective actions so this does not happen again. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Business response:
Dear Guest, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
My room smelled a little funky when I first got in - That seems to be the case with just about any hotel room I get. Overall, however, it was clean and quiet, and the staff was friendly. I'd come back again!
Business response:
Thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Worthington
How is Extended Stay America - Columbus - Worthington rated?
Extended Stay America - Columbus - Worthington has a 4.3 star rating with 1,056 reviews.
When is Extended Stay America - Columbus - Worthington open?
Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.