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Extended Stay America - Columbus - Worthington
- Hotels
- Columbus, OH
About this business
Location details
7465 High Cross Blvd., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
check in was a little different than a motel. Not a bad experience, just different. Room had a smokers smell, but seemed clean. Overall good overnight stay.
Business response:
Thank you for taking the time to share your feedback online. Although you liked certain offerings, we apologize for the odor issue. Your feedback is shared with the housekeeping team to do a deep cleaning of your room. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
JMHin SC
Business response:
Jane, we appreciate your gracious review about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
It was good, but the breakfast was horrible. It was coffee and granola bars? Wasn’t a Continental breakfast as advertised
Business response:
Michael, thank you for being our guest at Extended Stay America. We’re glad to know overall you had a nice stay, but we’re sorry our grab-and-go breakfast was not to your liking. We assure you that we will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
キッチン付きの部屋は概ね快適でした。 無料の朝食は、シリアル、マフィン、コーヒー程度で物足りなく少しがっかりでしたが、コーヒーはいつでも飲むことができありがたかったです。
Business response:
Keghel, thank you for being our guest and for your wonderful feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great place to stay Close to shopping and restaurants. It is like a mini apartment. Very nice.
Business response:
Gwen, thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. We are so pleased to read that you loved our convenient location and your well-appointed room. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
They double charged me and when I called about it they just told me they would call me back and they never did.
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize if there was a miscommunication regarding your charges. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
Probably won't stay at this location again. Hotel was not located where I wanted. I had asked the 800# clerk to confirm the neighborhood and she agreed it was where I asked. It wasn't. There is a dip in the floor, under the carpet, that I managed to step in every time. By the table and chairs, there was what appeared to be glue on the carpet and I stuck to it, every time I needed to be on that side of the table. The 800# person I spoke to on the day of check in was rude and very assuming. The clerk at the hotel was much nice... read more
Business response:
Kim, thank you for your stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments & opinions. We are sorry to read you had several issues during your stay, and we are working to avoid such mistakes going forward. We would like an opportunity to serve you better in the future and hope you will return the next time your travels bring you back this way. Sincerely, Hotel Management
The room was very dusty, (could run your hand through it) bathroom sink was dirty, bed wasn’t made to a high standard and the pillow cases looked old. Normally I leave a room tidy but I left this one messy in the hope the next guest would have a room that was cleaned properly.
Business response:
Scott, thank you for being our guest. We are sorry for the cleanliness issue you had in your room while staying with us. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Worthington
How is Extended Stay America - Columbus - Worthington rated?
Extended Stay America - Columbus - Worthington has a 3.7 star rating with 1,524 reviews.
When is Extended Stay America - Columbus - Worthington open?
Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.