Extended Stay America - Columbus - Worthington

Business response:

Thank you for being our guest. Although you had a pleasant stay, we are sorry for the discomfort you experienced with the bedding. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Monique, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Jill, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Sarah, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. ​​​​​​​Sincerely, Hotel Management 

Business response:

Thank you for returning back to Extended Stay America for a fun-filled stay. We are delighted to know you liked our convenient location and that you were impressed with the service of our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Laura, thanks for making Extended Stay America a part of your plans. It is a delight to know you liked having a fully equipped kitchen in your well-maintained room and liked our convenient location close to many interesting spots. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Thanks for being loyal to our brand and sharing your review with us. We are thrilled to know you had a great stay with us. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management