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Extended Stay America - Columbus - Worthington

3.7
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Location details

7465 High Cross Blvd., Columbus, OH, 43235, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.71,514 reviews
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Jay's profile image
Jay 
8 years ago

Good economical option in area. A few of us were staying in Worthington area. All in the same geoup of hotels and bars, etc. This hotel was the most reasonably priced among them. 

Business response:

Jay, thank you for being our guest. We are pleased to know you also found us to be at a good value and that our location was ideal for your needs. It was a pleasure having you here, and we hope to see you again soon. Sincerely, Hotel Management 

Mark's profile image
Mark 
8 years ago

Relaxing stay Comfortable, quiet room at a reasonable price. 

Business response:

Mark, thank you for sharing your gracious comments about your stay at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and found us to be a great value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Steven's profile image
Steven 
8 years ago

Business response:

Steven, thank you for sharing your review at our hotel. We are sorry we were less than perfect in providing a wonderful stay. We would love another chance to welcoming you back so we can provide you with the outstanding experience. Sincerely, Hotel Management 

Sylvia's profile image
Sylvia 
8 years ago

Nice clean room friendly staff It was very relaxing 

Business response:

Sylvia, thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management 

good's profile image
good 
8 years ago

good good 

Business response:

Thank you for staying at Extended Stay America. We are delighted you had a pleasant visit with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Stacey A's profile image
Stacey A 
8 years ago

Sufficient We only needed a room for one night. It was sufficient for sleeping and showering. Room needs updating. The room also had a musty smell. Needs freshening up. Staff was friendly and fast check-in/check-out 

Business response:

Stacey, thank you for choosing Extended Stay America for your overnight stay. We are glad you had an overall pleasant time with us and that you liked our courteous service. Your concern with regard to odor issue has been shared with our housekeeping team to take corrective actions. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

chris's profile image
chris 
8 years ago

Lacking in staffing When I needed dishes on Monday for the kitchen, no workers were available to bring them up to my room. I had a my friend in the room recovering from dental surgery and did not want to leave him. I have two shoulders that have been repaired and two artificial knees so carrying things is sometimes a problem. No supplies were restocked in the bathroom either. Secondly, when ready to check out on Tuesday there was no one at the desk and we waited and made noise but no one came. We just left the keys on the de... read more

Business response:

Chris, thank you for your review. Although you were pleased with our location, we are sorry for the inconvenience you and your friend experienced while being here. Your feedback is of utmost value, and we will use it as a training tool to work more diligently in the future. We hope to have one more chance so we can make your next visit pleasant in all respect. Sincerely, Hotel Management 

Louana S.'s profile image
Louana S. 
8 years ago

Noise Fan in bathroom very loud with vibrating sound . Sounded like airplane engine. 

Business response:

Louana, thank you for sharing your experience at Extended Stay America. Although you enjoyed your overall time with us, we are sorry for the noise issue you experienced in the bathroom and regret the inconvenience it caused. I will be sure to share your concern with my maintenance team to fix the problem immediately. We appreciate your business and hope to have the opportunity to serve you better in the future. Sincerely, General Manager 

Diane's profile image
Diane 
8 years ago

wouldnt recommend Took 3 tries to get a room that was acceptable. First room had NOTHING in it--not bedding, pillows, chair towels--nothing. Second room they gave me had blood all over the sheets and bed. Took pictures and showed front desk. She then offered me a third try. Honestly if it weren't for the fact that I was dead tired from working 11 hours that day and that I had prepaid on hotels.com I would have left. So she came up with me and looked room over. IT was acceptable--even though there was no trash cans in the roo... read more

Business response:

Diane, we apologize for the issue you experienced with the fire alarm and with your rooms. We will follow up on your concerns with our housekeeping and front desk teams to ensure we are well-poised to serve you better on your next visit. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Worthington

How is Extended Stay America - Columbus - Worthington rated?

Extended Stay America - Columbus - Worthington has a 3.7 star rating with 1,514 reviews. 

When is Extended Stay America - Columbus - Worthington open?

Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.