This profile has been claimed by the business owner or representative.
Extended Stay America - Columbus - Worthington
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7465 High Cross Blvd., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
wouldnt recommend Took 3 tries to get a room that was acceptable. First room had NOTHING in it--not bedding, pillows, chair towels--nothing. Second room they gave me had blood all over the sheets and bed. Took pictures and showed front desk. She then offered me a third try. Honestly if it weren't for the fact that I was dead tired from working 11 hours that day and that I had prepaid on hotels.com I would have left. So she came up with me and looked room over. IT was acceptable--even though there was no trash cans in the roo... read more
Business response:
Diane, we apologize for the issue you experienced with the fire alarm and with your rooms. We will follow up on your concerns with our housekeeping and front desk teams to ensure we are well-poised to serve you better on your next visit. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Sufficient We only needed a room for one night. It was sufficient for sleeping and showering. Room needs updating. The room also had a musty smell. Needs freshening up. Staff was friendly and fast check-in/check-out
Business response:
Stacey, thank you for choosing Extended Stay America for your overnight stay. We are glad you had an overall pleasant time with us and that you liked our courteous service. Your concern with regard to odor issue has been shared with our housekeeping team to take corrective actions. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Lacking in staffing When I needed dishes on Monday for the kitchen, no workers were available to bring them up to my room. I had a my friend in the room recovering from dental surgery and did not want to leave him. I have two shoulders that have been repaired and two artificial knees so carrying things is sometimes a problem. No supplies were restocked in the bathroom either. Secondly, when ready to check out on Tuesday there was no one at the desk and we waited and made noise but no one came. We just left the keys on the de... read more
Business response:
Chris, thank you for your review. Although you were pleased with our location, we are sorry for the inconvenience you and your friend experienced while being here. Your feedback is of utmost value, and we will use it as a training tool to work more diligently in the future. We hope to have one more chance so we can make your next visit pleasant in all respect. Sincerely, Hotel Management
Noise Fan in bathroom very loud with vibrating sound . Sounded like airplane engine.
Business response:
Louana, thank you for sharing your experience at Extended Stay America. Although you enjoyed your overall time with us, we are sorry for the noise issue you experienced in the bathroom and regret the inconvenience it caused. I will be sure to share your concern with my maintenance team to fix the problem immediately. We appreciate your business and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Good, clean hotel Room was clean, seems pretty recently refurbished. Receptionists were great.
Business response:
Thank you for staying at Extended Stay America. We are glad you liked your well-appointed room and our friendly front desk service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Impeccably Spotless! Though I do not travel extensively, I stay at hotels ~12 days each year. I chose this location (to attend an OSU game) after staying nearby previously for other games. This was - hands down - the most well maintained and clean room I have *ever* had at any hotel anywhere at any price. I'd be hard pressed to justify staying anywhere else in the future.
Business response:
Wow - Mike, thanks for the awesome feedback. We are delighted to know our location was perfect for your trip and that you thoroughly enjoyed your clean room. It was such a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, General Manager
Business response:
Alex, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Thomas, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Hardest mattresses ever! The staff was friendly and the room was fine but the bed was the hardest mattress I've ever slept on! My daughter thought the floor would be better than the bed!
Business response:
Jessica, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our attentive service. However, we were sorry to read that you were disappointed with the mattress in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you for sharing your comments. We hope you will choose to stay with us again so that we can provide you with a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Columbus - Worthington
How is Extended Stay America - Columbus - Worthington rated?
Extended Stay America - Columbus - Worthington has a 4.3 star rating with 1,062 reviews.
When is Extended Stay America - Columbus - Worthington open?
Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.