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Extended Stay America - Columbus - Worthington
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7465 High Cross Blvd., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good value for the money The facility could have been cleaner. But I am not complaining as it was a decent overnight stay for business. I must compliment the morning check-in staff. I had left my "well loved" Bible in the room, had checked out and was on my way to my conference when I received a call from her. She had located my Bible and contacted me. I had enough time to return to receive this priceless Bible. She has no idea what a blessing this was and I would have been devastated to lose it!
Business response:
Thank you for sharing your candid review. We are happy to know you were pleased with our great value and the attentive service provided by our associates. We acknowledge all comments, good and bad, very seriously and use them as a training tool in an effort to improve our performance further. We hope you will choose us again so we can make your next trip flawless in every respect. Sincerely, General Manager
Business response:
Steve, thank you for choosing Extended Stay America. We appreciate you sharing your complimentary rating and hope to host you again soon. Sincerely, General Manager
Quiet and comfy! If I needed something and the staff had it to give, like more towels, service was excellent. Everyone was very nice. However, not being familiar with this brand of hotel, I thought it would just be a regular hotel with a kitchen area. Soap and shampoo were the only amenities. No hair dryer. No vending or ice. No info about the area In our room. Room was very clean, comfy and convenient to local places to eat. Breakfast was just grab and go, prepackaged muffins, granola bars, coffee, tea, packets of oatmeal. ... read more
Business response:
Jenny, thank you for being our guest at Extended Stay America - Columbus - Worthington. It’s nice to know you enjoyed your overall time with us and were impressed with the service delivered by our courteous associates. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities and policies a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and we... read more
Business response:
Melissa, thank you for your rating. We want every guest to have a wonderful experience, but we are sorry we missed the mark. We hope you will choose us again so we can make a favorable impression of our hotel. Sincerely, General Manager
Paul at the front desk was very helpful with my business needs. Great customer service!
Business response:
David, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that Paul made for a memorable experience. I will share your compliments with him. We appreciate your kind review and look forward to your next stay at Extended Stay America - Columbus – Worthington. Sincerely, General Manager
Mattress cover terribly stained but otherwise reasonably clean
Business response:
It was a pleasure to have you as our guest at Extended Stay America - - Columbus – Worthington. We are happy to read you had a comfortable stay and found us to be a good value. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, General Manager
I believe that the room could have been cleaner. My entire room hasn't been dusted in months. Cable was awful.
Business response:
Johnnie, thank you for choosing Extended Stay America - Columbus – Worthington. We’re glad overall you had a pleasant stay, but we’re sorry for the cleanliness issue you encountered during your visit. I’ll be sure to share your feedback with my housekeeping team in order to take corrective actions immediately. We hope the positive aspects of your stay will bring you back soon. Sincerely, General Manager
Business response:
Trever, thank you so much for this awesome review. We are glad that everything went well during your stay and that our service and facilities made for a memorable experience. Thanks again for choosing Extended Stay America - Columbus - Worthington. We hope to have the opportunity to welcome you back for a future stay. Sincerely, General Manager
Business response:
Kent, thanks so much for choosing the Extended Stay America - Columbus – Worthington. It's so nice to read that we met all of your expectations. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Columbus - Worthington
How is Extended Stay America - Columbus - Worthington rated?
Extended Stay America - Columbus - Worthington has a 4.3 star rating with 1,062 reviews.
When is Extended Stay America - Columbus - Worthington open?
Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.