Extended Stay America - Corpus Christi - Staples

Business response:

Dear Guest Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Hotel Management 

Business response:

Dear Guest, It is wonderful knowing our team made a positive impression during your visit. We also appreciate you mentioning the condition of the room, as feedback like this helps us focus on areas that need attention. Our goal is to provide a welcoming environment, and your comments are valuable in helping us continue to improve. We would be happy to welcome you back to Extended Stay America again for an even better stay. Sincerely, Hotel Management 

Business response:

Dear Guest, Phenomenal service truly makes a stay memorable, and we’re thrilled that our team helped create such a positive experience for you. It’s also great to know the surrounding area added extra convenience and enjoyment to your visit. Thank you for choosing Extended Stay America and for sharing your kind words. We appreciate your feedback and hope to welcome you back again soon for another comfortable and enjoyable stay. Sincerely, Hotel Management