This profile has been claimed by the business owner or representative.
Extended Stay America - Corpus Christi - Staples
- Hotels
- Corpus Christi, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6218 S. Staples St., Corpus Christi, TX, 78413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Swiming pool area tables had no chairs to sit on.Elevator needs maintenance it was making noise and jumped when door was closing
Business response:
Kevin, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you had a pleasant stay overall. However, we regret not meeting some of your expectations and apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure the problem is resolved. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management
I very much enjoyed my stay. The people were very friendly and room was just perfect! I will definitely be staying there again the next time I'm down.
The elephant in the room above me
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating. However, we regret the inconvenience you had due to the noise made by other guests on the property. We wish we had the opportunity to address this while you were here, as we would have done our best to ensure you were comfortable. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Satisfied guest Clean quiet and safe hotel
Business response:
Ruben, thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our immaculate accommodations. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Disappointing experience Budget friendly but you get what you pay for. No housekeeping and there can be a towel refresh delay. The towels feel like sandpaper. The hotel is under construction so there was disturbances from that like with noise starting at about 8:30am. Fire alarm went off in the middle of the night several times. Dirty carpet, pool is not maintained and trash was never picked up around the pool. The pool is small. Breakfast is not really offered it was coffee and oatmeal packets offered. The kitchen is not pr... read more
Business response:
Marissa, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Staff at the desk was great, property was under renovations tho. So a lot of tarp, dirt, masking tape and papers everywhere which made my allergies act up. Room smelled like it had lingering smells from the work being done. Wasn’t pleasing. A heads up that the property was being worked on would have sufficed.
Business response:
Thank you for your review. Although you liked the service provided by our courteous front desk staff, we are sorry for the inconvenience you experienced due to our ongoing renovations. We would love for you to experience our updated look and hope you will come back and see us. Sincerely, Hotel Management
We had a queen room with a pull out sofa bed and when we pulled out the bed, the mattress was filthy. It looked like blood stains all over it. There were no linens in the room for the sofa bed. When we went down to ask for some, we were only given a blanket and no sheet. We also asked for more towels because the room only had 2 and we had 4 people in our group and the staff told us they did not have any at that time. The tub was pretty dirty around the edges and the carpet was very dirty. The breakfast that is offered is a g... read more
Business response:
Thank you for your review. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also regret your disappointment with our grab-and-go breakfast offerings. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
I liked the person at the counter at check in, the rest of the staff I encountered needed a personality improvement. Property was being repaired and was noisy. The air conditioner in the room need to be either recharged or enlarged.
Frequently asked questions about Extended Stay America - Corpus Christi - Staples
How is Extended Stay America - Corpus Christi - Staples rated?
Extended Stay America - Corpus Christi - Staples has a 4.3 star rating with 1,451 reviews.
When is Extended Stay America - Corpus Christi - Staples open?
Extended Stay America - Corpus Christi - Staples is open now. It will close tomorrow at 12:00 a.m.