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Extended Stay America - Corpus Christi - Staples
- Hotels
- Corpus Christi, TX
About this business
Location details
6218 S. Staples St., Corpus Christi, TX, 78413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service is awesome but the rooms aren’t updated
Business response:
Thank you for sharing your evaluation with us. Although you had a comfortable stay and liked our courteous associates, we regret the disappointment you had with the condition of your suite. We hope you will reselect us in the future. Sincerely, Hotel Management
It was comfortable, on a main road, and was easily drivable to all kinds of things.
Business response:
Michael, thank you for choosing Extended Stay America and for reviewing your stay. We are glad you were pleased with our comfortable accommodations and that our location worked well for you. Thank you again, and we look forward to hosting you again soon. Sincerely, Hotel Management
Thumbs up By far the best stay for the price!! I was extremely satisfied from booking to check out! Will definitely be staying here more often!!
Business response:
Patty, thank you for choosing Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations, excellent customer service, and many amenities, all at a fair price. We appreciate your kind comments and look forward to welcoming you again. Sincerely, Hotel Management
Business response:
Benny, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Everything was unique up in there can’t wait to come again
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly front desk staff. That’s about it. There was trash and food crumbs in the hallway the two days I stayed. The room was clean overall, but found random hair on/in the bed (as well as blood stain and yellow stain on the sheet) and in the bathroom. No trash can, no coffee in the room or lobby. People walking the halls at all hours of the night. Would not recommend.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered during your visit. Your feedback has been discussed with our housekeeping team to make sure we are consistent with our service delivery. We value all your feedback and hope to welcome you back for a better experience. Sincerely, Hotel Management
The stove was unusable as the knobs had been ripped off. Luckily we didn't need to use the stove!!! We had an issue with ants and large bugs. Needs an exterminator.
Business response:
Sarah, thank you for sharing your concern with us. We apologize for the cleanliness issue you had in your suite. We will discuss your comments with our housekeeping and pest control teams to take appropriate actions. Moreover, we will share your feedback for the stove with the maintenance associates for their review and action. We hope to receive a chance to improve your impression of us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Corpus Christi - Staples
How is Extended Stay America - Corpus Christi - Staples rated?
Extended Stay America - Corpus Christi - Staples has a 3.5 star rating with 2,435 reviews.
When is Extended Stay America - Corpus Christi - Staples open?
Extended Stay America - Corpus Christi - Staples is open now. It will close tomorrow at 12:00 a.m.