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Extended Stay America - Corpus Christi - Staples
- Hotels
- Corpus Christi, TX
About this business
Location details
6218 S. Staples St., Corpus Christi, TX, 78413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not what they claim This hotel was supposed to have coffee pot pots and pants and dishes but if you wanted any of those things you had to go up to the front and ask for them and sometimes they had it and sometimes they didn’t.
Business response:
Cathy, thank you for taking the time to review our hotel. We are glad to see from your rating that you had a pleasant stay overall. We also appreciate you pointing out the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the next time you visit. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
I liked that our dog could stay with us and there was plenty of grassy area to walk her. I didn't like the fact that the bathroom plumbing needed work. The sink drained slowly and the faucet sprayed water on me when turned on.
Front desk staff was really friendly and helpful. Always with a smile. Room was really clean and spacious. It was great having a kitchen. The elevator smelled like cigarette though and I’m a non smoker. False fire alarm at 4am was not a great experience but staff checked on everyone’s safety.
Business response:
Karen, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. We are also happy you enjoyed your stay with the exception of the fire alarm going off. Fortunately, it was a false alarm, but out of an abundance of caution, it was necessary to evacuate the hotel. We sincerely apologize for the... read more
Room was much better than expected. Didn't like that items for kitchen had to be requested.
Tv was not working for room 107!!! We had to move all of our stuff to a new room which was room 112!!! There was hardly toilet paper so we had to request some from the front desk!!!
Business response:
Thank you for including Extended Stay America in your travel plans. We were delighted to read that our staff was attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay! We hope to see you again soon. Sincerely, Hotel Management
Need Better TV's with better service. The TV was outdated. Was unable to relax and watch TV due to poor TV stations. Otherwise the room was nice and big. Bed not as soft as others have been.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know that you liked your spacious room. However, we are sorry for not meeting all of your expectations. Your concerns have been discussed with our team to see where necessary changes are required. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Corpus Christi - Staples
How is Extended Stay America - Corpus Christi - Staples rated?
Extended Stay America - Corpus Christi - Staples has a 3.5 star rating with 2,582 reviews.
When is Extended Stay America - Corpus Christi - Staples open?
Extended Stay America - Corpus Christi - Staples is open now. It will close tomorrow at 12:00 a.m.