Extended Stay America - Corpus Christi - Staples

Business response:

Thanks for choosing Extended Stay America. We are thrilled to know you liked our courteous service provided by our staff and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to read you liked our ideal location and affordable rates. Your feedback with regard to the maintenance issues has been shared with our team to check and fix it. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Felisha, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Edward, thank you for evaluating your stay. Although you had a pleasant visit, we are sorry for the inconvenience you had and that it was not resolved to your satisfaction. Your feedback has been discussed with our maintenance team to check the hot water tap of each and every bathroom so that our future guests never experience the same. Thanks again for bringing this to our attention, and we hope to have the pleasure of hosting you again so that we can make it up to you. Sincerely, Hotel Management 

Business response:

Kimberly, we appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you enjoyed each and every aspect of our hotel and that you had a great stay here. Your compliments will be shared with jennifer, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Brenda, thank you for staying with us and letting us know you had an overall pleasant visit. However, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management