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Extended Stay America - Corpus Christi - Staples
- Hotels
- Corpus Christi, TX
About this business
Location details
6218 S. Staples St., Corpus Christi, TX, 78413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sofa bed but no linens or pillows available for use. Dirty carpet.
Business response:
Thank you for taking the time to evaluate your stay. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
The location is great close to family, businesses, restaurants, shopping all right there. I was on vacation and this is a Extended Stay Hotel and that means a lot of people who stay there for work and people are up at 4am-7 getting ready for work. Every weekday morning I was woke up by upstairs and next door. I was on vacation so next time I probably won't consider this hotel. It a nice property all clean very well updated rooms nice bathrooms. Also no ice machine and the breakfast was nothing much.
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad to read that you liked your well-appointed room and our location which was perfect for your needs. However, we are sorry for the noise issues you had from other guests at the property and the inconvenience it caused. We hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Hotel Management
Unhappy This hotel is a nice hotel . It was clean , the staff was nice. Although our second night stay was cancelled through hotels.com because of lack of communication from the staff , they put us in another hotel for the same price ... hopefully this won’t happen again ...
Business response:
Kelvin, thank you for taking the time to share your feedback. Although you liked our hotel, we are sorry for the inconvenience you experienced due to reservation issues. We will be looking into your feedback to find out what went wrong while you were here. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Close to everything and clean hotel. Would definitely stay there again.
Business response:
Josh, thank you for staying at Extended Stay America. We are delighted to read you loved our excellent location and well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Enjoyed my stay. Friendly staff, nice rooms, clean.
Business response:
Maria, thanks for taking the time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you liked your well-maintained room and that our friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The outside area stayed junked up with beer cartons, empty bottles, and food wrapper trash.
Business response:
We appreciate you for evaluating your visit to our hotel. Although you liked our service, we apologize for the cleanliness issue you encountered while here. Your feedback is shared with the concerned team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Hotel that had it all Wow I was impressed with this hotel. It had everything. Nice place too. Our only negative was that the sign is hard to see from the road due to the tall trees. However, we started using the trees as a landmark to find it. We’d stay there again.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very disappointed regarding amenities. No shampoo, no dishes or utensils. Did have option to call and receive kitchen supplies but no answer at desk after two phone calls. Terrible cell service.
Business response:
Please accept our apologies for the service issues you experienced and for failing to provide you with a stress-free stay. It is always our goal to provide excellent guest service, so we regret that we did not provide the level of attention we normally do. We promise you that we will use your evaluation to step up our game. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Ooooooookkkay. No shampoo or conditioner. No breakfast besides a granola bar or oatmeal. Water pressure made it almost impossible to wash my hair.
Business response:
Thank you for staying with us and reviewing your experience. We are sorry for not being able to meet some of your expectations and for the inconvenience caused. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Corpus Christi - Staples
How is Extended Stay America - Corpus Christi - Staples rated?
Extended Stay America - Corpus Christi - Staples has a 3.5 star rating with 2,436 reviews.
When is Extended Stay America - Corpus Christi - Staples open?
Extended Stay America - Corpus Christi - Staples is open now. It will close tomorrow at 12:00 a.m.