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Extended Stay America - Dallas - Coit Road
- Hotels
- Dallas, TX
About this business
Location details
12121 Coit Rd., Dallas, TX, 75251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Superb Customer Service Very good customer service experience, the front desk staff and cleaning crew were very respectful and helpful
Business response:
Thank you for being our guest and for the lovely comments about our service. It is really our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We will be sure to share your kind compliments with our team. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Business response:
Anthony, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
The inside of my room was old/outdated. Old dusty chair in the corner, very small space, and the curtains are very old. Also, I could not run the air conditioner during my stay because it has a bad smell that comes out when it’s turned on and stink up the whole room. I just kept the window open for fresh air instead. Everything inside the room need to be updated. I will never stay there again.
Business response:
Thank you for the review regarding your visit. We are sorry to read about your experience and apologize for the condition of your suite. Your feedback regarding the update will be shared with our brand leaders when we plan renovations. It is never our intention to disappoint any of our guests, and we hope to host you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Coit Road
How is Extended Stay America - Dallas - Coit Road rated?
Extended Stay America - Dallas - Coit Road has a 3.4 star rating with 1,577 reviews.
When is Extended Stay America - Dallas - Coit Road open?
Extended Stay America - Dallas - Coit Road is open now. It will close tomorrow at 12:00 a.m.